Program Operations Lead for Impact & Systems

Power-to-Be-Adventure-Therapy; Victoria; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Health plan — extended

Professional development

Paid vacation

Winter closure

Outdoor equipment access

Pro-deal discounts

Job summary

Power To Be in Victoria, BC is seeking a seasoned operations leader to act as Head of Program Operations. You will design and optimize the systems behind program planning, staffing, and delivery, while aligning resources and partnerships to mission-driven goals.

The role emphasizes data-informed decisions, safety, and streamlined processes across teams. The position offers a full-time schedule with competitive salary and a strong benefits package, including professional development opportunities

Qualifications

• More than five years of experience leading teams, programs, projects, partnerships, budgets, systems, assets, resources, or change.

Responsibilities

• Lead and improve the systems that support program planning, scheduling, staffing, registration, intake, reporting, participant pathways, and day-to-day service delivery.
• Turn strategic priorities into clear work plans, budgets, timelines, accountability structures, and practical next steps.
• Support annual operating plans, staffing models, site use, procurement, contracts, program budgets, and resource planning.
• Use data, feedback, and evaluation to strengthen programs, improve participant experience, and support decision-making.
• Support the operational side of partnerships with municipalities, Indigenous communities, schools, recreation providers, funders, public agencies, landowners, and community partners.
• Oversee program assets, equipment, watercraft, technology, inventories, maintenance, lifecycle planning, inspections, permits, insurance, and related budgets.
• Champion safety, accessibility, preparedness, and risk-aware decision-making across programs, operations, partnerships, events, and site use.
• Supervise staff and help build an inclusive, collaborative, accountable, and learning-focused team culture.

Skills

Leadership experience

Operations leadership

Planning & project management

Data-driven decision making

Tools

Microsoft 365

CRM systems

Registration platforms

Scheduling tools

Reporting systems

Databases

Project management tools

Job description

Power To Be in Victoria, BC is seeking a seasoned operations leader to act as Head of Program Operations. You will design and optimize the systems behind program planning, staffing, and delivery, while aligning resources and partnerships to mission-driven goals.

The role emphasizes data-informed decisions, safety, and streamlined processes across teams. The position offers a full-time schedule with competitive salary and a strong benefits package, including professional development opportunities