Program Manager, Client Experience

Rentokil Initial; Canada; On-site; CAD 57,000 - 66,000; Full time

Benefits offered by this job

Company Car

Annual bonus

Company cell phone and laptop

Paid holidays, vacation, and sick time

Excellent Health benefits including Medical, Dental, Vision, and Life Insurance

Employee Assistance Program

Retirement Savings plan with company-matching contributions

Employee Discounts

Tuition Reimbursement benefits and Scholarship Programs

Job summary

A leading pest control provider is seeking a Program Manager in Canada. This role focuses on managing client relationships, ensuring the delivery of quality services, and enhancing customer satisfaction. Candidates should possess strong bilingual communication skills, a Bachelor's degree in a relevant field, and experience in project management. The position offers comprehensive benefits including a company car, health benefits, and a competitive retirement plan.

Qualifications

• Must have a Bachelor's Degree in business or management-related field or three years progressively responsible experience in a related service industry.
• Demonstrated ability to execute on projects and initiatives.
• Must pass pre-employment background screenings.

Responsibilities

• Manage a client portfolio composed of numerous clients, establishing productive relationships.
• Ensure quality and calibration of Specialists assessing locations to meet service level agreements.
• Develop and maintain market knowledge, sharing insights and best practices.

Skills

Excellent French and English communication skills

Strong time management skills

Ability to negotiate effectively

Attention to detail

Proficiency with Google applications

Education

Bachelor's Degree in business or management-related field

Job description

A leading pest control provider is seeking a Program Manager in Canada. This role focuses on managing client relationships, ensuring the delivery of quality services, and enhancing customer satisfaction. Candidates should possess strong bilingual communication skills, a Bachelor's degree in a relevant field, and experience in project management. The position offers comprehensive benefits including a company car, health benefits, and a competitive retirement plan.