Program Manager

YMCA of Northern Alberta; Fort McMurray; On-site; CAD 55,000 - 75,000; Full time

Job summary

The YMCA of Northern Alberta seeks a passionate Program Manager dedicated to community growth. You'll lead program delivery and staff management at the Eagle Ridge Community Centre, ensuring quality programming that meets community needs. Join a team committed to inclusivity and making a difference in people's lives.

Qualifications

• 5+ years in community programming and management.
• 3+ years supervising staff.
• Experience in community collaboration and program development.

Responsibilities

• Recruit, orient, and train staff.
• Lead program service delivery and monitor program outcomes.
• Develop and monitor budgets.

Skills

Leadership

Communication

Organizational Skills

Data Analysis

Education

University degree in Recreation, Human Services, or related field

Tools

Data management tools

Job description

Be the Spark that ignites the potential in people! At our YMCA, we believe in the power of people. Every day, our dedicated employees and volunteers bring energy, positivity, and inclusivity to everything they do. They are the spark that ignites potential in others—helping individuals grow, thrive, and truly belong.

When people feel connected and supported, communities become stronger, more resilient, and full of life. That’s the impact of people-powered change. Together, we create welcoming spaces where everyone is valued, differences are celebrated, and possibilities are endless. Be the spark. Shine bright. Help others shine too.

About the Role :

The Program Manager supports the work of the YMCA, a leading nonprofit charitable organization committed to strengthening community by creating life-enhancing opportunities for growth and development of all people in spirit, mind, and body. The Program Manager provides effective leadership in the development and management of program delivery, rental services, and facility operations at the Eagle Ridge Community Centre.

The Program Manager is responsible for ensuring the quality and impact of programming to meet community needs. This role focuses on growing programs and services, assessing and improving quality, implementing quality assurance processes, and ensuring compliance with standards and regulations. The Program Manager collaborates with YMCA teams, leadership, and stakeholders to enhance program outcomes and performance.

Responsibilities :

1. Staff Support and Supervision

• Recruit, orient, and train staff
• Supervise staff with guidance and coaching
• Manage performance cycles

Program Management and Oversight

• Lead program service delivery
• Engage stakeholders to align programs with community needs
• Monitor and evaluate program outcomes
• Adjust programs based on evaluations
• Identify risks and develop mitigation strategies

Quality Assurance and Improvement

• Identify improvement areas and implement best practices
• Ensure compliance with standards and laws
• Conduct audits and reviews
• Promote continuous improvement culture

Financial and Resource Management

• Develop and monitor budgets
• Review financial statements
• Assist in forecasting and reporting

Facility Management

• Oversee facility operations
• Coordinate with Asset team on projects
• Liaise with municipal partners

Qualifications :

• University degree in Recreation, Human Services, or related field
• 5+ years in community programming and management
• 3+ years supervising staff
• Experience in community collaboration and program development
• Strong communication, leadership, and organizational skills
• Proficiency in data analysis and management tools

Other Requirements :

• Flexibility to work evenings/weekends
• On-call responsibilities
• Valid driver’s license and vehicle access

Work Environment & Physical Demands :

Office-based with occasional travel, evening, or weekend work. Physical demands include sitting and walking. Reasonable accommodations available.

Why work for the YMCA?

The YMCA of Northern Alberta is a charity that ignites potential. We support our employees and volunteers to grow and lead. Join us in making a difference through programs in health, child care, youth, and community services.

Our Commitment to Equity, Diversity, and Inclusion :

We strive for an inclusive, diverse workplace where everyone belongs. We value different perspectives and backgrounds to foster innovation and success.

If accommodations are needed during recruitment, please inform us. Job offers are contingent on a Police Records Check. Applicants must be eligible to work in Canada. Only shortlisted candidates will be contacted.