Program Lead

CGI Njoyn; Ottawa; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Retirement Planning Program

Generous vacation days

Work-life balance

Learning and Professional Development

Flexible benefits program

Job summary

CIHI is seeking a Program Lead to advance hospital data standards and support CHARTED implementation. You will lead cross-functional teams, oversee data artefacts, and engage with the vendor community to ensure timely, high-quality outputs for decision-makers.

The role requires strategic leadership, data stewardship, and strong collaboration with internal and external partners to align with CIHI priorities and privacy guidelines. Toronto or Ottawa-based with occasional travel.

Qualifications

• Undergraduate degree in Health Sciences, Epidemiology, Statistics, Data Science, Public Policy or related field or equivalent experience.
• Minimum 5 years relevant experience in health data/analytics, information management or related areas.
• Minimum 1–3 years of supervisory experience.
• Experience with relational databases and large datasets; ability to present analyses to diverse audiences.

Responsibilities

• Lead, coach and develop a high performing team; oversee operational activities and continuous improvement.
• Own program workplans and product lifecycles: charters, schedules, budgets, risks and issues.
• Lead development and maintenance of data standards, metadata and documentation.
• Oversee data intake, processing, linkage and quality assurance; lead quality assessments and remediation.
• Provide methodological direction for indicator development, analyses and reporting; validate results.
• Oversee reproducible code practices, validation testing and analytic product production.
• Translate analyses into reports, dashboards, and briefing notes for technical and non-technical audiences.
• Represent CIHI in committees, workshops and external engagements; align with CIHI priorities.

Skills

Leadership

Project management

Data standards

Data quality

Analytical methods

Stakeholder engagement

Privacy awareness

Education

Undergraduate degree in Health Sciences or related field

Tools

SQL / relational databases

Health data systems

Job description

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We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Program Lead advances the modernization of Hospital Data Standards, including data elements, collection requirements and related guidance. The role also leads client change management strategies for the transition to CHARTED, the new integrated hospital data system. The Program Lead oversees the development of data submission artefacts, client support activities, and engagement with the abstracting vendor community.

The Program Lead provides strategic leadership and program management for a designated portfolio of products, analytics, services, and initiatives that support CIHI’s organizational priorities. This role leads cross-functional teams in planning, development, implementation, and ongoing enhancement of analytic products, data standards, databases, and reporting solutions within the assigned program area. The role combines program management, data stewardship and quality assurance, methodological/technical oversight and stakeholder engagement to ensure timely, rigorous and policy relevant outputs for internal and external decision makers.

What you'll do

• Lead, coach and develop a high performing team; oversee all operational activities by assigning work, setting objectives, monitoring performance and fostering a culture of continuous learning and improvement.
• Own program workplans and product lifecycles: develop project charters, schedules, budgets, risk and issue registers.
• Lead development, implementation and maintenance of data standards, metadata and documentation.
• Oversee data intake, processing, linkage and quality assurance practices; lead data quality assessments and remediation.
• Provide methodological direction for indicator development, analytic approaches and reporting; review analytic plans and validate results.
• Oversee reproducible code practices, validation testing and analytic product production.
• Monitor progress, elevate issues, report to management and ensure deliverables meet timelines and quality expectations.
• Translate analyses into reports, dashboards, presentations and briefing notes for technical and non-technical audiences.
• Contribute to operational planning, corporate reporting and evaluation of program impact; identify alignment opportunities with CIHI strategic priorities.
• Ensure compliance with privacy, confidentiality and ethical use policies, including disclosure control and de-identification.
• Build and maintain relationships with internal stakeholders, jurisdictions, health system partners, vendors and external experts.
• Lead consultations, advisory groups and respond to custom data/technical requests.
• Represent CIHI at committees, workshops and conferences; contribute to publications and promotional activities.

What you'll bring to the table

• Undergraduate degree in Health Sciences, Epidemiology, Statistics, Data Science, Public Policy or related field, or equivalent combination of education and related experience.
• Minimum 5 years relevant experience in health data/analytics, information management or related areas.
• Minimum 1–3 years of supervisory experience.
• Experience working with relational databases / large datasets, including manipulating, maintaining, and preparing data and presenting analyses and reports for different audiences.
• Experience with health administrative databases.
• People management: Leads, motivates, and develops teams through clear direction, effective delegation, feedback, and coaching. Inspires others, supports them through change, and makes balanced decisions that serve the team, organization, and stakeholders. Manages cross-functionally to achieve CIHI’s strategic objectives
• Problem-solving and decision-making: Analyzes information and interdependencies to identify effective solutions to complex issues. Makes timely, informed decisions that balance facts, risks, and corporate priorities, using sound judgment and critical thinking to develop plans and recommendations to resolve problems.
• Stakeholder engagement: Builds and maintains strong internal and external partnerships; acts as an ambassador and advocate for CIHI. Demonstrates strong negotiation skills to effectively facilitate trust and agreement among diverse stakeholders, resolve conflicts, and achieve win‑win outcomes that support organizational objectives.

Additional Requirements

• Primary locations: Toronto or Ottawa.
• Occasional travel may be required.
• Must comply with all CIHI workplace policies, including privacy and confidentiality.
• Fluency in English is required, bilingualism in both official languages is an asset

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).

In accordance with Ontario’s legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.

By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.