Program Lead, Innovations and Strategic Development

Healthcare Excellence Canada

Canada

Hybrid

CAD 71,000 - 79,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible work options

Generous vacation and personal leave

Defined benefit pension plan

Employee and Family Assistance Programs

Fitness and Wellness Allowance

Educational and development opportunities

Job summary

Healthcare Excellence Canada is seeking a Program Lead for Innovations and Strategic Development to enhance healthcare quality in Canada. This permanent full-time role involves project management, collaboration with healthcare partners, and developing programs aligned with HEC's strategies. The position offers flexible work options, competitive salary, and comprehensive benefits from day one.

Qualifications

Minimum of three years of progressive experience required.
Bilingual in French and English preferred.
Demonstrated ability working in health, particularly with First Nations, Inuit and/or Métis health.

Responsibilities

Support planning and delivery of HEC programs and initiatives.
Conduct literature reviews, evaluations, and data analysis.
Assist in project management and system delivery needs.

Skills

Project Management

Interpersonal skills

Problem-solving skills

Communication skills

Education

Bachelor's degree in healthcare improvement or related field

Job description

Program Lead, Innovations and Strategic Development

1 week ago Be among the first 25 applicants

Healthcare Excellence Canada provided pay range

This range is provided by Healthcare Excellence Canada. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$71,000.00/yr - CA$79,000.00/yr

Healthcare Excellence Canada (HEC) works with partners to spread innovation, build capability and catalyze policy change so that everyone in Canada has safe and high-quality healthcare. Through collaborations with patients, caregivers and people working in healthcare, we turn proven innovations into lasting improvements in all dimensions of healthcare excellence.

If you would like to contribute to the safe and high-quality healthcare of Canadians, apply to the position below and join HEC!

Term: Permanent Full-Time

Reports to: Director, Innovations and Strategic Development

Salary Range: $66,697 - $83,372 - $100,046 (Typical hiring range: $71,000 - $79,000)

Location: We are a pan-Canadian healthcare organization and welcome candidates from across Canada. Our head office is located in Ottawa, Ontario and we welcome flexible work options such as permanent/fully remote, hybrid, flexible work hours, and compressed work weeks.

Deadline to apply: June 8, 2025, at 11:59pm (ET)

How to apply: Visit https://hecesc.bamboohr.com/jobs

The Program Lead supports the planning and delivery of HEC’s programs, collaborative education and improvement initiatives; conducts literature reviews and environmental scans, evaluation, and analysis (including data analysis and interpretation); prepares reports, briefing notes, and other program documents; and coordinates meetings and events.

The Innovations and Strategic Development (ISD) team is responsible for identifying and developing initiatives, and programming in alignment with HEC’s strategy. As part of the focus area of Care Closer to Home and Supporting and Retaining the Health Workforce, the ISD team supports programs in these areas, which are part of HEC’s recently announced Care Forward movement. Other work includes: supporting the organization as HEC examines its approach and resources related to strategic partnerships and maximize our opportunity to improve healthcare quality and safety for everyone in Canada; and HEC’s Spotlight Series.

Your core responsibilities include:

Supports the project management and system delivery needs of HEC’s programs, including design and delivery of project timelines, milestones, activities, tracking, and monitoring to ensure proper follow up and completion of deliverables. Conducts regular analyses of team participation and deliverables including attending webinars and education sessions. Participates on calls connected to program area; maintains meeting minutes with concise summaries and action items.
Assists with the development of improvement resources, products and tools that facilitate the delivery of HEC’s improvement approach to its improvement teams and partners.
Analyzes, synthesizes, and/or creates summary report of deliverables.
Works with team members, and external partners, to design and deliver program curriculum, including both virtual and in-person workshops.

Education and experience you will need to have:

Bachelor’s degree in healthcare improvement, health policy, public health, epidemiology, community health, or a related field is required.
Minimum of three (3) years progressive experience is required.
Bilingual in French and English is preferred (English communication skills at Advanced “C” level required).

You will be a great fit for this role if you have:

A demonstrated ability working in health and healthcare, particularly First Nations, Inuit and/or Métis health.
Highly developed interpersonal and problem-solving skills.
Excellent project management skills including the ability to plan and the ability to collaborate with other teams and across the organization.
Excellent oral and written communication skills.
Demonstrated time management skills. Well organized and attentive to detail.
Professional tact and diplomacy and confidentiality required.
Ability to work well in a dynamic and highly motivated team.
Ability to work in many technological systems to support program delivery.

HEC currently offers:

Competitive salary with a bilingual bonus (if applicable)
Full access to our comprehensive benefits package on the 1st
day of employment
Flexible work options including onsite, hybrid, or fully remote and flexible hours of work
Holiday break closure in December between Christmas Day and New Year’s Day
Generous vacation and personal leave plans
A defined benefit pension plan with the CAAT Pension Plan
Employee and Family Assistance Programs
Fitness and Wellness Allowance
Paid professional association fees
Educational and development opportunities
On site (Ottawa) gym and complimentary coffee/tea
Social activities

*HEC is open to exploring the possibility of secondments and interchanges with other organizations as part of our recruitment process.

**Applications submitted for this posting may be retained and considered for similar opportunities for up to six months.

Healthcare Excellence Canada (HEC) is an equal opportunity employer and embraces diversity and inclusivity. HEC is committed to building teams with a variety of backgrounds, skills and views, as the more inclusive we are, the more impact we can have. We encourage applications from all qualified individuals, including visible minorities, Indigenous persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Seniority level