Transformation Project Manager

Canadian Institute for Health Information (CIHI); Toronto, Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

Canadian Institute for Health Information (CIHI) is seeking a Transformation Project Manager to lead strategic transformation initiatives, maintaining detailed plans, budgets, schedules and stakeholder engagement. The role supports strategy-to-execution alignment and sustainable change within CIHI's Transformation Office.

The position focuses on outcomes, benefits realization, and cross-functional collaboration, with emphasis on agile delivery and continuous improvement to enable long-term

Qualifications

• Undergraduate degree in a relevant discipline such as Project Management, Business Administration, or equivalent combination of education and related experience.
• Completion of, or actively working towards, Project Management Professional (PMP) designation required.
• Agile and/or Scrum Master certification is an asset.
• Minimum of 5 years experience managing medium to large-scale projects or programs, with enterprise-wide impact.
• Experience delivering strategic initiatives, including navigating ambiguity and evolving priorities.
• Experience integrating change management and benefits realization practices within projects, ensuring alignment between project deliverables, business outcomes, and end-user adoption.
• Experience managing projects with significant Information Technology components, including enterprise solutions (e.g., web, data, architecture, applications, infrastructure, cloud).
• Experience with project portfolio management.
• Experience working in or with a Transformation Office, strategy function, or in a consulting environment is an asset.
• Proven track record of delivering projects on time and within budget.
• Strong interpersonal, facilitation, consultation, negotiation, and communication skills (written, verbal, and presentation).
• Ability to work collaboratively in a matrix management structure and lead multidisciplinary teams.
• Excellent organizational and time management skills with the ability to manage multiple competing priorities.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to mentor and develop others.
• Proficiency in project management tools and methodologies.
• Familiarity with healthcare industry and not-for-profit environments is preferred.

Responsibilities

• Develop and maintain project charters, detailed plans, and implementation activities in alignment with CIHI’s project management standards.
• Lead the development and integration of benefits realization and change management plans, ensuring project outcomes are aligned with strategic objectives, and measurable value is delivered post-implementation.
• Lead project life cycle activities including initiation, planning, execution, monitoring, controlling, and closing.
• Manage project scope, schedule, budget, resources, risks, and issues; implement mitigation and corrective actions as needed.
• Liaise with functional authorities to secure technical, business, and corporate support resources.
• Facilitate cross-functional collaboration across a matrix environment, ensuring timely resolution of outstanding issues.
• Monitor and report on project health and progress, using data to inform decision-making and course corrections.
• Foster a culture of continuous improvement by capturing insights, lessons learned across projects.
• Contribute to portfolio-level planning and prioritization, supporting sequencing, dependency management and optimization of organizational capacity.
• Act as a project management ambassador, contributing to the evolution of project management discipline and training within the organization.
• Coach and support teams in modern delivery approaches, including Agile, iterative delivery and outcome-based planning.

Skills

Project management

Agile methodologies

Stakeholder management

Change management

Leadership

Communication

Education

Bachelor's degree in a relevant discipline

PMP designation

Tools

PM tools

Job description

The Transformation Project Manager leads the delivery of strategic transformation projects that advance CIHI’s organizational priorities. This role is responsible for developing and managing detailed project plans, budgets, schedules, resources, risks, and stakeholder engagement. Beyond core project delivery, the Transformation Project Manager supports alignment between strategy and execution, ensuring projects deliver measurable value and sustainable change.

Working within the Transformation Office, this role partners with business and technical leaders to shape initiatives, navigate complexity and enable cross-functional collaboration. The Transformation Project Manager emphasizes outcomes over outputs, integrating change management, agile delivery and continuous improvement practices to support successful adoption and long-term impact.

This posting will be used to staff three contract positions: one fixed-term contract ending March 31, 2027, and two one-year contracts.

What you'll do

1. Develop and maintain project charters, detailed plans, and implementation activities in alignment with CIHI’s project management standards.
2. Lead the development and integration of benefits realization and change management plans, ensuring project outcomes are aligned with strategic objectives, and measurable value is delivered post-implementation.
3. Lead project life cycle activities including initiation, planning, execution, monitoring, controlling, and closing.
4. Manage project scope, schedule, budget, resources, risks, and issues; implement mitigation and corrective actions as needed.
5. Liaise with functional authorities to secure technical, business, and corporate support resources.
6. Facilitate cross-functional collaboration across a matrix environment, ensuring timely resolution of outstanding issues.
7. Monitor and report on project health and progress, using data to inform decision-making and course corrections.
8. Foster a culture of continuous improvement by capturing insights, lessons learned across projects.
9. Contribute to portfolio-level planning and prioritization, supporting sequencing, dependency management and optimization of organizational capacity.
10. Act as a project management ambassador, contributing to the evolution of project management discipline and training within the organization.
11. Coach and support teams in modern delivery approaches, including Agile, iterative delivery and outcome-based planning.

What you'll bring to the table

• Undergraduate degree in a relevant discipline such as Project Management, Business Administration, or equivalent combination of education and related experience.
• Completion of, or actively working towards, Project Management Professional (PMP) designation required.
• Agile and/or Scrum Master certification is an asset.
• Minimum of 5 years experience managing medium to large-scale projects or programs, with enterprise-wide impact.
• Demonstrated experience delivering strategic initiatives, including navigating ambiguity and evolving priorities.
• Experience integrating change management and benefits realization practices within projects, ensuring alignment between project deliverables, business outcomes, and end-user adoption.
• Experience managing projects with significant Information Technology components, including enterprise solutions (e.g., web, data, architecture, applications, infrastructure, cloud).
• Experience with project portfolio management.
• Experience working in or with a Transformation Office, strategy function, or in a consulting environment is an asset.
• Proven track record of delivering projects on time and within budget.
• Strong interpersonal, facilitation, consultation, negotiation, and communication skills (written, verbal, and presentation).
• Ability to work collaboratively in a matrix management structure and lead multidisciplinary teams.
• Excellent organizational and time management skills with the ability to manage multiple competing priorities.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to mentor and develop others.
• Proficiency in project management tools and methodologies.
• Familiarity with healthcare industry and not-for-profit environments is preferred.

Additional Requirements

• Primary locations: Toronto or Ottawa.
• Occasional travel may be required.
• Must comply with all CIHI workplace policies, including privacy and confidentiality.
• Fluency in English is required, bilingualism in both official languages is an asset.