Program Director

sus.com; Canso; On-site; USD 75,000 - 85,000; Full time

Job summary

An established industry player is seeking a dedicated Program Director to oversee crisis respite programs. In this pivotal role, you will ensure compliance with state guidelines while providing supervision and support to staff. Your expertise in mental health and substance use recovery will be crucial in developing individualized service plans and maintaining program quality. Join a team that values respect, integrity, and continuous improvement, and make a real difference in the lives of those you serve. This is an opportunity to lead and inspire a team committed to the wellbeing of others, fostering a culture of support and excellence.

Qualifications

• Master's degree required with 3-5 years of supervisory experience.
• Experience with mental health and substance use recovery populations.

Responsibilities

• Provide oversight for crisis respite programs and ensure compliance with guidelines.
• Supervise staff, manage operations, and ensure program quality and safety.
• Prepare reports and participate in community outreach as needed.

Skills

Supervisory Experience

Mental Health Knowledge

Substance Use Recovery Experience

Program Management

Education

Master's Degree

Job description

Min

USD $75,000.00/Yr.

Max

USD $85,000.00/Yr.

Position Overview

Program Director

SCOPE OF ROLE:

The Program Director will provide clinical, supervision and administrative oversight of the Brooklyn Crisis Respite and Bright Corner respite programs.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Familiar with OMH and DOHMH guidelines as they apply to the community residence program and S:US agency policies.
• Maintain and ensure Respite programs meet State License guidelines.
• Monitor billing submission and maintain billing state guidelines.
• Provide direct supervision to the Assistant Program Director/Clinical Coordinator and to all staff as needed with supporting documentation.
• Develop individual Guest’s service plans in conjunction with the Guest and peer specialist feedback.
• Ensure the safety and security of the Program, Guests and Staff by reporting damages and necessary upgrades in a timely manner and inform the Director of Psychosocial and Rehabilitation Services.
• Ensure completion of utilization reviews, guest surveys, community meetings, outreach, food and supplies orders, fire drills, progress notes, follow-ups, supervisions, outreach, chart reviews and accurate documentation is done by all staff members, maintaining the Program audit ready.
• Participate in Guest’s safety planning, goal attainment, collateral contact and discharge planning for each guest to ensure their wellness.
• Provide emergency and relief coverage as necessary.
• Report incidents to the necessary chains, following the incident review policy.
• May represent agency and Program with community outreach and presentations.
• Prepare weekly and monthly reports for the Director of Psychosocial and Rehabilitation Services as requested, including any problems, proposals for changes in policies, program design, guest reviews and bed utilization reports.
• Ensure daily operations are managed and staff workflow meets the Program’s requirements.
• Secure full occupancy of the 3 bed /10 bed respites to meet the LOS (Length of stay) requirements.
• Review progress notes and secure accurate monthly billing.
• Complete staff timesheets weekly and approve vacation and time off requests.
• Upgrade policies and procedures in conjunction with S:US policies and procedures and per state requirements.
• Provide staff training and in-services as needed to promote job effectiveness and performance.
• Other duties as assigned or requested by the Director of Psychosocial and Rehabilitation Services.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Master’s degree required.
• Minimum of 3-5 years of supervisory experience.
• Experience with mental health and substance use and recovery population.

Company Overview

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Recruitment at 646-565-5894.

ID

2025-16694