Program Coordinator, GTA: Community Outreach & Impact

Jobtailor; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Jobtailor in Toronto is seeking a dedicated Program Coordinator to manage client outreach, intake, onboarding, and ongoing support within our community services team.

You will build relationships with clients, partners, volunteers, and stakeholders, plan group sessions, support workshops, and help drive continuous quality improvement. Strong communication and project management skills are essential, with a commitment to DEI and the ability to work independently or in a team.

Qualifications

• Experience serving diverse clientele in community services.
• Ability to manage multiple projects simultaneously.
• Strong oral and written communication skills.
• Commitment to diversity, equity, and inclusion.

Responsibilities

• Establish and manage relationships with clients, community partners, volunteers, and other stakeholders
• Execute program activities including client outreach and recruitment, intake, onboarding, regular follow-ups, and support
• Participate in program events, job fairs, and other activities
• Plan, organize, and co-facilitate regular group sessions with clients
• Support planning, organization, and facilitator recruitment for client workshops
• Monitor program processes and policies to deliver high-quality services and ensure continuous quality improvement
• Create and update client files, program documents, and presentations in accordance with organizational policies and procedures
• Facilitate positive relationships within the program team, with other departments, and with stakeholders
• Continuously assess program effectiveness and recommend improvements
• Implement changes based on program evaluation findings
• Perform other duties as assigned

Skills

Client outreach

Project management

Communication skills

Team collaboration

Relationship building

Independent work

Attention to detail

English proficiency

French proficiency

Tools

Word processing

Presentation software

Email software

Calendar software

Web-based platforms

Job description

Jobtailor in Toronto is seeking a dedicated Program Coordinator to manage client outreach, intake, onboarding, and ongoing support within our community services team.

You will build relationships with clients, partners, volunteers, and stakeholders, plan group sessions, support workshops, and help drive continuous quality improvement. Strong communication and project management skills are essential, with a commitment to DEI and the ability to work independently or in a team.