Program Coordinator

Jobtailor; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Jobtailor in Vancouver is seeking an administrative professional to oversee client onboarding, manage user access, and verify compliance with internal protocols, ensuring a seamless start for new users.

You will coordinate data across Salesforce and the self-service ecommerce portal, set priorities for pricing and product inquiries, prepare reports, and support budgets and operating margins.

Qualifications

• Experience in administration or a business-to-business environment is required.
• Strong data analysis and reporting capabilities are essential.
• Ability to coordinate across teams and external partners is important.

Responsibilities

• Oversee client onboarding and perform validations for a seamless transition.
• Administer user access, ensure compliance with internal protocols and support operations.
• Set up and administer client catalogs in the self-service ecommerce portal based on client types.
• Prioritize pricing and product-related requests and manage multiple shared inboxes.
• Liaise between internal teams and external partners to maintain accurate product, inventory, pricing, and order data.
• Assist the Program Manager with budget analysis for Best Buy Business Marketplace sales and margins.
• Review and assign data-driven leads in Salesforce to drive revenue.
• Prepare detailed reports, analyses, manuals, and internal communications.

Skills

Client onboarding

Data analysis

Report preparation

Communication

Education

Bachelor's degree or diploma in finance, commerce, business management, marketing, logistics

Tools

Salesforce

E-commerce Portal

Job description

• Oversee client onboarding, performing necessary validations to facilitate a seamless transition for new users
• Administer user access, verify compliance with internal protocols, and ensure business operations
• Set up and administer custom client catalogs in the self-service ecommerce portal based on client types
• Set daily priorities for pricing and product-related requests and oversee multiple shared inboxes
• Liaise between internal teams and external partners to support operations and maintain accurate product, inventory, pricing, and order-processing information
• Assist the Program Manager with analysis for budgets related to Best Buy Business Marketplace sales and operating margins
• Review and assign data-driven leads in Salesforce to drive new revenue streams
• Prepare detailed reports, analyses, manuals, internal communications, process documentation, and planning materials

Requirements

• 1–2 years of experience in administration or a business-to-business environment
• A bachelor’s degree or diploma in finance, commerce, business management, marketing, logistics, or a related field is preferred
• A background in finance, business, or logistics is an asset but is not required

Core Competencies

Demonstrates expertise in client onboarding, user access administration, and compliance verification while effectively liaising between internal teams and external partners. Proficient in data analysis, report preparation, and managing e-commerce operations to drive revenue growth.

Hard Skills

• Data Analysis
• Report Preparation
• Process Documentation
• Budget Analysis
• Product Management

Soft Skills

• Communication
• Collaboration
• Organizational Skills

Industry Keywords

• Business-to-Business
• Finance
• Logistics
• Marketing
• Commerce

Tools & Technologies

• Salesforce
• E-Commerce Portal