Program Coordinator- Best Buy Business

Best Buy; Vancouver; Hybrid; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Remote-first

Flexible health benefits

TFSA and RRSP programs

100% matched company pension

Training programs

Job summary

Best Buy Canada is seeking a Program Coordinator to support the Best Buy Business portal. The role focuses on onboarding new clients, fraud vetting, and program management, with a self-service catalog setup for client types.

The position operates in a remote-first environment with in-person collaboration at the Vancouver, BC head office. Ideal candidates have 1–2 years in administration or B2B settings and a relevant bachelor’s degree or diploma.

Qualifications

• 1–2 years of experience in administration or a business-to-business environment.
• A bachelor’s degree or diploma in finance, commerce, business management, marketing, logistics, or a related field is preferred.

Responsibilities

• Oversee client onboarding and validations to ensure seamless transitions for new users in the portal.
• Set up and administer custom client catalogs in the self-service ecommerce portal based on client types.
• Prioritize pricing and product-related requests and coordinate across teams by organizing shared inboxes.
• Act as liaison between internal teams and external partners to support operations, including product info, inventory, pricing and order workflows.
• Assist with analysis for budgets related to Best Buy Business Marketplace sales and operating margins.
• Review and assign data-driven leads in Salesforce to drive new revenue streams for account managers.
• Prepare reports, analyses, manuals, and internal communications to support evaluations and planning.

Skills

Administration

B2B experience

Communication

Education

Bachelor’s degree or diploma in finance, commerce, business management, marketing, logistics

Job description

Program Coordinator- Best Buy Business Are you forward-thinking and always looking to establish better systems and processes? As a Program Coordinator, you will be a conduit to our sales team and a key part of our self-service ecommerce portal. You will facilitate new client onboarding, participate in fraud vetting, and assist with program management functions, including custom client catalogs. You will also play a part in creating leads to drive new customer business. We practice a remote-first working model, leveraging in-person interactions at our head office in beautiful Vancouver, BC, for strategic, collaborative, and social purposes.

What you’ll do

• Oversee client onboarding, performing necessary validations to facilitate a seamless transition for new users. This includes administering user access, verifying compliance with internal protocols, and ensuring business operations.
• In partnership with the Program Manager, set up and administer custom client catalogs in the self-service ecommerce portal based on client types.
• Set daily priorities for managing incoming pricing and product-related requests, ensuring timely responses and coordination across internal teams by effectively organizing and overseeing multiple shared inboxes.
• Act as a liaison between internal teams and external partners to support operations, including maintaining accurate product information, inventory, pricing, and order-processing workflows.
• When necessary, assist the Program Manager with analysis for creating and maintaining budgets related to Best Buy Business Marketplace sales and operating margins.
• Review and assign data-driven leads in Salesforce to drive new revenue streams for Best Buy Business account managers.
• Prepare detailed reports, analyses, manuals, and internal communications to support ongoing evaluations and contribute to process documentation and planning efforts.

What we’re looking for

• 1–2 years of experience in administration or a business-to-business environment.
• A bachelor’s degree or diploma in finance, commerce, business management, marketing, logistics, or a related field is preferred.
• A background in finance, business, or logistics is an asset but is not required.

Why you’ll love it here

• Remote-first work environment.
• Flexible health benefits and wellness program.
• TFSA and RRSP programs.
• 100% matched company pension plan.
• Training programs to build new and transferable skills.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work. We believe in a fair and inclusive hiring process.

Annualized Compensation Range

$45,000.00 - $50,000.00 Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.

Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3

This posting is for a vacancy.

At Best Buy Canada, we bring tech to life – and make it fun! We are one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products. We have one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market! Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology.