Program Assistant, School of Construction and Building Sciences

NAIT International; Edmonton; Hybrid; CAD 48,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits package

Hybrid work options within Canada

Job summary

NAIT is seeking a Program Administrator to support program delivery, student records, enrolment administration, scheduling, and communications in a dynamic post-secondary environment.

You will collaborate with academic leadership, instructors, students, and service departments, manage records, support enrollment activities, coordinate meetings and events, and contribute to compliant, student-centered operations.

Qualifications

• Strong organizational skills and attention to detail.
• Experience in post-secondary administrative environments is an asset.
• Ability to handle multiple priorities and meet deadlines.

Responsibilities

• Prepare correspondence, reports, and other documentation using Microsoft Office Suite, email systems, and program-specific software.
• Assist programs and the school in coordinating and completing projects and initiatives.
• Provide support to students by responding to inquiries and connecting them with appropriate resources.
• Provide administrative support for assigned programs and the school.
• Coordinate logistics, prepare materials, and provide administrative support for program- and school-specific meetings and events.
• Manage and maintain program records, both electronic and paper.
• Create, review, and update program materials; prepare reports and documents as required.
• Support student, enrolment activities using Campus Solutions and other institutional systems.
• Assist with annual compliance and accreditation-related requirements.
• Coordinate service requests and maintain office equipment, including printers and photocopiers.
• Perform general office and front-desk duties, including reception and administrative support.
• Carry out other school- and program-related responsibilities as assigned.

Skills

Adaptability

Customer Service

Collaborative Team Player

Strong Organizational Skills

Technical Proficiency

Communication Skills

Education

High School Diploma or equivalent Certificate OR Diploma in a related field

Job description

About the Opportunity

Please Note: This posting will be used to fill multiple positions. As NAIT continues to grow its student body and lead the way in hands-on learning, we are recruiting skilled and passionate individuals to help support student success and contribute to Canada's leading polytechnic.

The Program Administrator plays a critical role in supporting the academic and operational needs of one or more programs. Working closely with academic leadership, instructors, students, and service departments across the institution, the Program Administrator coordinates a variety of administrative processes related to program delivery, student records, enrolment administration, scheduling, academic documentation, communications, and operational support. The role requires strong organizational skills, attention to detail, sound judgment, and a commitment to providing excellent service in a dynamic post-secondary environment.

Key Responsibilities

• Prepare correspondence, reports, and other documentation using Microsoft Office Suite, email systems, and program-specific software.
• Assist programs and the school in coordinating and completing projects and initiatives.
• Provide support to students by responding to inquiries and connecting them with appropriate resources.
• Provide administrative support for assigned programs and the school.
• Coordinate logistics, prepare materials, and provide administrative support for program- and school-specific meetings and events.
• Manage and maintain program records, both electronic and paper.
• Create, review, and update program materials; prepare reports and documents as required.
• Support student, enrolment activities using Campus Solutions and other institutional systems.
• Assist with annual compliance and accreditation-related requirements.
• Coordinate service requests and maintain office equipment, including printers and photocopiers.
• Perform general office and front-desk duties, including reception and administrative support.
• Carry out other school- and program-related responsibilities as assigned.

Skills & Abilities

• Adaptability and Flexibility: Thrives in a dynamic environment with the ability to manage changing priorities, balance competing deadlines, and respond positively to new challenges.
• Strong Customer Service Skills: Provides professional, responsive, and student-centered service while building positive relationships with students, faculty, staff, and external stakeholders.
• Collaborative Team Player: Works effectively with colleagues across programs, schools, and service areas to support operational and student success objectives.
• Strong Organizational Skills: Demonstrates excellent time management, attention to detail, prioritization, and organizational skills while managing multiple tasks and deadlines.
• Technical Proficiency: Proficient in Microsoft Office Suite and capable of learning and effectively utilizing institutional systems, databases, and program-specific software.
• Communication Skills: Demonstrates strong written and verbal communication skills with the ability to communicate clearly and professionally with diverse audiences.

Qualifications

• High School Diploma or equivalent Certificate OR Diploma in a related field.
• Several years of related experience is required.
• Equivalencies for required qualifications may be considered.

Classification - Administrative Support IV

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Remuneration

Refer to salary range noted on this posting, plus a comprehensive benefits package. The compensation range for this job posting is : $48,360.93 - $62,439.18 Applicants with education credentials earned outside of Canada should have their credentials evaluated by a recognized agency in Canada - Foreign Credential Validation against Canadian Standards - Canada.ca. NAIT is committed to a transparent, fair, and human-centered hiring experience. All candidates are assessed directly by our recruitment and hiring teams.

About NAIT

We are known as one of Alberta's top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT's culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability. People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year's. NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada. NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB). We are a proud partner of the Canadian Centre for Diversity and Inclusion. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any assistance or accommodations please connect with us at [e-mail]. We're glad you're here. At NAIT, our people help shape careers, industries, and communities. Whether you're launching your career or bringing valuable experience, you'll find opportunities to learn, grow, and make a real impact. Explore our open roles, discover our culture, and see how your work can help transform lives through education and innovation.

People make NAIT Great - and at NAIT, people truly matter. We're committed to creating a workplace that fuels passion, values inclusion, supports wellbeing, and encourages continuous growth. Our culture is grounded in respect, collaboration, creativity, celebration, and accountability. When you join NAIT, you become part of a community dedicated to making a meaningful difference for students, colleagues, industry partners, and the broader community.