Director, Organizational Development Services

NAIT International; St. Catharines; Hybrid; CAD 137,000 - 182,000; Full time

Benefits offered by this job

Flexible work environment

Comprehensive benefits package

Paid time off between Christmas and NZ

Job summary

NAIT is seeking a Director, Organizational Development Services to lead an institution-wide OD portfolio that strengthens leadership capability, drives organizational effectiveness, and fosters an inclusive, high-performing culture. You will guide strategy, workforce readiness, and employee experience in collaboration with senior leaders.

You will oversee a multidisciplinary team, manage budgets and external partners, and translate ambitious goals into practical programs across academic and

Qualifications

• Advanced knowledge of organizational development, talent management, leadership development, and organizational effectiveness practices.
• Expertise in workforce planning, succession management, employee engagement, performance development, learning strategies, and change leadership.
• Strong consulting, facilitation, coaching, and relationship-building skills with the ability to influence leaders at all levels.
• Exceptional communication and presentation skills; ability to translate complex concepts into practical actions.
• Demonstrated ability to analyze complex organizational challenges and develop evidence-informed solutions.
• Strong strategic thinking, emotional intelligence, and political acuity.

Responsibilities

• Set strategic direction for Organizational Development Services and steward the integrated talent management strategy.
• Connect workforce needs to planning, succession, career pathways, internal mobility, competency frameworks, and onboarding.
• Translate organizational strategies into action through planning, change management, and learning initiatives.
• Lead employee engagement strategies, surveys, platforms, and targeted interventions.
• Define processes, technology, policies, and leader enablement for consistent talent practices across areas.
• Serve as trusted advisor to executive leaders on culture, leadership, and people strategies.
• Oversee portfolio outcomes using research, workforce insights, and external best practices.
• Lead a multidisciplinary team of OD consultants and specialists; manage budgets and resources.

Skills

Organizational development

Talent management

Leadership development

Change management

Strategic thinking

Communication

Emotional intelligence

Stakeholder management

Education

Bachelor's degree (related field)

Graduate degree (asset)

Job description

About the Opportunity

Imagine a future where every people practice at NAIT, from how we attract and develop talent to how we support, recognize, engage, and retain our people, works together as one powerful, integrated strategy. As Director, Organizational Development Services, the successful candidate will play a key role in bringing this vision to life. Reporting to the Associate Vice President, Human Resources, the Director, Organizational Development Services, is a member of the HR Leadership Team and provides leadership for an institution‑wide Organizational Development portfolio that strengthens leadership capability, advances organizational effectiveness, and fosters a high‑performing and inclusive culture. The Director will translate bold institutional ambitions into meaningful action, guiding initiatives that build organizational capacity, support workforce readiness, and enhance the employee experience. As a trusted advisor to senior and executive leaders, the Director will shape strategies related to culture, leadership, learning, talent, and organizational change while helping NAIT achieve its strategic vision, the NAIT Effect.

Key Responsibilities

• Set the strategic direction for Organizational Development Services and steward NAIT's integrated talent management strategy, including its philosophy, governance, accountabilities, multi-year roadmap, implementation plan, and measures of success.
• Connect current and future workforce and capability needs to workforce planning, succession management, talent review, career pathways, internal mobility, competency frameworks, performance development, onboarding, engagement, retention, and recognition.
• Translate NAIT's people and organizational strategies into action through planning, change management, organizational design, team effectiveness, learning, and continuous improvement initiatives.
• Lead employee engagement strategies, surveys, platforms, and targeted interventions that strengthen performance, culture, and organizational health.
• Establish the strategy for leadership development, coaching, mentoring, assessments, competency‑based development, and an accessible learning ecosystem that leverages formal, experiential, and peer learning opportunities.
• Lead employee appreciation, recognition, onboarding, and service recognition strategies that enhance the employee experience and strengthen NAIT's employer reputation.
• Define the processes, technology, policies, communications, and leader enablement required to support consistent talent practices across academic and administrative areas.
• Serve as a trusted advisor and thought leader to executive and senior leaders on organizational culture, effectiveness, talent management, and learning and development.
• Leverage research, social science, workforce insights, employee feedback, and external leading practices to evaluate outcomes, anticipate emerging needs, and continuously improve the portfolio.
• Lead a multidisciplinary team of organizational development consultants, learning specialists, and administrative professionals; align resources with institutional priorities while fostering creativity, accountability, trust, sound judgment, and exceptional performance.
• Oversee staff and program budgets, digital and technical resources, external consultants, and confidential information with sound stewardship.
• Build strong relationships across NAIT and within post‑secondary networks while facilitating sensitive initiatives and interventions with tact, discretion, and emotional intelligence.

Skills & Abilities

• Advanced knowledge of organizational development, talent management, leadership development, and organizational effectiveness practices.
• Expertise in workforce planning, succession management, employee engagement, performance development, learning strategies, and change leadership.
• Strong consulting, facilitation, coaching, and relationship‑building skills, with the ability to influence and support leaders at all levels of the organization.
• Exceptional communication and presentation skills, including the ability to translate complex concepts into practical actions and recommendations.
• Demonstrated ability to analyze complex organizational challenges and develop innovative, evidence‑informed solutions.
• Strong strategic thinking, sound judgment, emotional intelligence, and political acuity.
• Ability to navigate ambiguity, build consensus, and lead sustainable organizational change.
• Demonstrated commitment to fostering a culture of inclusion, trust, accountability, and continuous improvement.

Qualifications

• A related undergraduate degree or an equivalent combination of education and related experience.
• A related graduate degree would be considered an asset.
• Experience leading and developing a high‑performing professional team.
• Experience leading complex organizational development, leadership development, talent management, learning, or transformational change initiatives.
• Experience advising senior and executive leaders on organizational effectiveness, culture, leadership, and people‑related strategies.
• Experience managing budgets, projects, and external partnerships within a complex organization.
• Knowledge of outcome‑based education and curriculum development principles is considered an asset.

Remuneration

Remuneration: Refer to salary range noted on posting, plus a comprehensive benefits package. The compensation range for this job posting is : $137,462.37 - $182,117.48. Applicants with education credentials earned outside of Canada should have their credentials evaluated by a recognized agency in Canada - Foreign Credential Validation against Canadian Standards - Canada.ca.

About NAIT

We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability. People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work‑life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s. NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off‑site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada. NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB). We are a proud partner of the Canadian Centre for Diversity and Inclusion. People make NAIT Great - and at NAIT, people truly matter. If you require any assistance or accommodations please connect with us at [e-mail]. We're glad you're here. At NAIT, our people help shape careers, industries, and communities. Whether you're launching your career or bringing valuable experience, you'll find opportunities to learn, grow, and make a real impact. Explore our open roles, discover our culture, and see how your work can help transform lives through education and innovation. When you join NAIT, you become part of a community dedicated to making a meaningful difference for students, colleagues, industry partners, and the broader community.