Program Assistant III

Covenant Health Canada; Town of Vegreville; Hybrid; CAD 35,000 - 43,000; Part time

Job summary

Covenant Health is seeking a Program Assistant III to support HIM - Registration and patient registration activities at St. Joseph's General Hospital. The role includes handling demographic/insurance information, wristband application, and creating lifetime identifiers for non‑Alberta residents.

Responsibilities also cover front desk reception, switchboard duties, and basic HIM tasks such as chart prep, scanning, and release of information, with emphasis on confidentiality and professionalism.

Qualifications

• High School diploma or recognized equivalent required.
• One-year related post-secondary certificate.
• Typing speed: 40–45 WPM.
• Medical Terminology Certification.
• Health Care Administration education (preferred).

Responsibilities

• Patient Registration: collect/demographic and insurance information; apply ID wristbands; create identifiers for non-Alberta residents.
• Reception & Switchboard: operate switchboard, direct calls, greetings, and messages; office opening/closing.
• Health Information Management: prep and scan charts, manage workqueues, release of information.

Education

High School diploma or recognized equivalent

One-year related post-secondary certificate

Medical Terminology Certification

Health Care Administration education

Job description

Under the supervision of the Rural Supervisor of Health Information Management, the Program Assistant III Role includes Patient Registration: Use of healthcare information systems. Collecting/verifying demographic and insurance information. Applying ID wristbands. Creating lifetime identifiers for non-Alberta residents. Supporting clerical registration tasks. Reception & Switchboard Duties: Operating switchboard, directing calls, taking messages. Opening/closing the office. Greeting clients and families. Wayfinding assistance. Managing code phones/alerts. Health Information Management (HIM) Duties: Prepping and scanning charts. Managing workqueues. Release of Information. Professional Expectations: Maintain a positive public image. Ensure confidentiality per organizational and legislative guidelines. Exercise good judgment, initiative, and independence. Perform other related duties as assigned.

Description:

Description: The Clerk III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Clerk III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the AUPE General Support Services Collective Agreement.

• Union: COV AUPE GSS
• Unit and Program: HIM - Registration
• Primary Location: St. Joseph's General Hospital
• Multi-Site: Not Applicable
• FTE: 0.65
• Posting End Date: 31-AUG-2026
• Employee Class: Regular Part Time
• Date Available: 10-SEP-2026
• Length of Shift in weeks: 6
• Shifts per cycle: 19
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Classification: Program Assistant III
• Union: COV AUPE GSS
• Unit and Program: HIM - Registration
• Primary Location: St. Joseph's General Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.65
• Posting End Date: 31-AUG-2026
• Employee Class: Regular Part Time
• Date Available: 10-SEP-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 6
• Shifts per cycle: 19
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications:

Required Qualifications: High School diploma or recognized equivalent required.

Additional Required Qualifications:

One-year related post-secondary certificate. Typing speed: 40–45 WPM. Medical Terminology Certification. Please note: Classifications Under Review.

Preferred Qualifications:

Health Care Administration education.

Hiring Requirements

The following must be provided prior to your first day of work:

Security Screening : As a condition of employment, all employees are required to provide a satisfactory Criminal Record Check and to disclose of previous convictions, record suspensions or pardons received for charges of sexual assault or other sexual offences to Covenant Health prior to commencement of any work, including training or orientation shifts.

Be the Difference

Covenant Health invites you to be the difference in people's lives, your career, and your community. Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose. Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging. Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.

Create and manage profiles for future opportunities.