Program Assistant

Shawenim Abinoojii Inc.; Winnipeg; On-site; CAD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Personal leave days and paid sick time

Employer-matched Pension plan

Health and dental benefits

On-site parking

Paid professional development

Job summary

Shawenim Abinoojii Inc. in Winnipeg (865 Main Street) invites applications for a Program Assistant on a full-time, permanent basis.

Reporting to the Support Work Program Manager, the role provides administrative and operational support, coordinating processes, maintaining documentation, and assisting with the Family Visiting Homes. The position requires strong organizational and communication skills, ability to manage multiple tasks, and a commitment to confidentiality.

Qualifications

• Experience providing administrative or program support in a fast-paced environment.
• Strong written and verbal communication skills.
• Excellent organizational skills with the ability to manage multiple priorities.
• Ability to maintain confidentiality.
• Demonstrate knowledge of First Nations perspectives and culture.
• Must pass clear background checks and related verifications.

Responsibilities

• Provide day-to-day administrative and operational support to the Support Work Program, including monitoring the SWP inbox, responding to inquiries, tracking correspondence, and directing matters appropriately.
• Maintain accurate confidential electronic and physical program records, documentation, filing systems, and program statistics.
• Prepare and organize support worker timesheets and documentation, assist with inquiries, and refer discrepancies or concerns appropriately.
• Provide support and guidance to support workers regarding documentation requirements and established program processes.
• Coordinate Visiting Home administration, including invoicing, cleaning schedules, work orders, follow-up, and operational records.
• Provide administrative support for car seat management and program scheduling.
• Assist with flight requests, including receiving, organizing, tracking, and communicating required flight information.
• Maintain the training calendar, registrations, attendance, schedules, and training records for support workers and program staff.
• Work collaboratively with program staff and partners, participate in meetings and initiatives, and follow organizational policies, procedures, confidentiality requirements, and established processes.

Skills

MS Office suite

Administrative support

Multitasking

Organizational skills

Written and verbal communication

Confidentiality

First Nations awareness

Problem solving

Tools

Microsoft Office

Job description

Position: Program Assistant - Competition #2026-19

Conditions: Full-Time, Permanent

Department: Support Work Program

Location: 865 Main Street

Closing Date: Open until filled

Salary Range: TBD depending on experience and education

ShawenimAbinoojii is a non-profitservice provider and Southeast First Nations-led organization. We offercomprehensive benefits, a rewarding work environment, and opportunities tochallenge yourself, apply your skillset and be a part of a unique First Nations-ledservice model.

BENEFITS:

• Competitivesalary
• Personalleave days and paid sick time
• Employer-matchedPension plan
• Comprehensivehealth and dental benefits package
• On-siteparking
• Paidprofessional development

OVERVIEW:

Reportingto the Support Work Program Manager, the Program Assistant providesadministrative and operational support to the Support Work Program. Theposition plays an important role in supporting the day-to-day functioning ofthe program by coordinating administrative processes, maintaining programdocumentation and statistics, assisting with support worker documentation, andsupporting the operation of the Family Visiting Homes.

KEYRESPONSIBILITIES:

• Provide day-to-day administrative and operationalsupport to the Support Work Program, including monitoring the SWP RequestInbox, responding to inquiries, tracking correspondence, and directing mattersappropriately.
• Maintain accurate and confidential electronic andphysical program records, documentation, filing systems, and programstatistics.
• Prepare and organize support worker timesheets anddocumentation, assist with inquiries, and refer discrepancies or concernsappropriately.
• Provide support and guidance to support workersregarding documentation requirements and established program processes.
• Coordinate Visiting Home administration, includinginvoicing, cleaning schedules, work orders, follow-up, and operational records.
• Provide administrative support for car seatmanagement and program scheduling.
• Assist with flight requests, including receiving,organizing, tracking, and communicating required flight information.
• Maintain the training calendar, registrations,attendance, schedules, and training records for support workers and programstaff.
• Work collaboratively with program staff andpartners, participate in meetings and initiatives, and follow organizationalpolicies, procedures, confidentiality requirements, and established processes.

QUALIFICATIONS:

• Experience providingadministrative or program support in a fast-paced environment isconsidered an asset.
• Strong proficiencywith Microsoft Office, including Word, Excel, PowerPoint, Outlook, andMicrosoft Teams.
• Strong organizationalskills with the ability to manage multiple priorities and deadlines.
• Strong written andverbal communication skills.
• Strong attention todetail and ability to maintain accurate documentation.
• Effectiveproblem-solving skills and ability to exercise sound judgment.
• Ability to workrespectfully and effectively with support workers, families, caregivers,community members, and organizational staff.
• Demonstrate knowledgeand/or understanding of First Nations perspectives, culture, andphilosophies.
• Must maintain a high levelof confidentiality.
• Must have a clearchild and adult abuse registry checks, criminal record check withvulnerable sector search and Prior Contact Check, required.
• Valid driver’s licenseand a reliable vehicle with a satisfactory driver abstract, required.

WE THANK ALL WHO APPLY HOWEVER ONLY THOSE CANDIDATES SELECTED FORAN INTERVIEW WILL BE CONTACTED. PREFERENCE WILL BE GIVEN TO INTERNALCANDIDATES, SOUTHEAST COMMUNITY MEMBERS AND SELF-DECLARED CANDIDATES (FIRSTNATIONS, INUIT, OR METIS).