Program Assistant

Covenant Health; Edmonton; On-site; CAD 30,000 - 45,000; Part time

Job summary

Avenue.io Inc. is seeking a part-time Accounts Receivable Program Assistant to support Covenant Health's finance team in Edmonton. The role involves cash handling, trust account maintenance, invoicing inquiries, and daily reconciliation to ensure accurate recording of all monies.

Qualifications include a high school diploma, a related post-secondary certificate, accounting coursework, and at least two years of cash office experience with proficiency in MS Office.

Qualifications

• High School Diploma required.
• One-year related post-secondary certificate required.
• Some post-secondary accounting/financial courses required.
• At least 2 years related Accounting / Cash office experience required.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Responsibilities

• Receipts and codes all monies into the financial system.
• Prepare bank deposits and reconcile petty cash.
• Disburse petty cash for NPOs and other payments.
• Respond to billing and payment inquiries.
• Maintain trust accounts and issue monthly statements.
• Audit petty cash and report discrepancies.

Education

High School Diploma

Post-secondary certificate

Accounting courses

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Your Opportunity:

Under limited supervision of the Accounts Receivable Supervisor and in keeping with Covenant Health’s Mission and Values the incumbent provides courteous and professional customer service. The position is responsible for: Receipting and coding all monies acquired by the hospital into the financial system. Prepare bank deposits, reconcile and balance the petty cash float. Disbursing petty cash for non-purchase order payment requisitions. Respond to billing and payment inquiries in a professional and courteous manner. Trust account maintenance.

Description:

Review daily Admissions, Discharges and Transfers. Discharge trust accounts, end trust services and begin refund process in Connect Care.Trust Account Maintenance & Support. Generate and distribute trust account statements to residents, monthly. Ensure all documentation is complete when processing trust transactions. Handle all inquiries/complaints relating to resident trust accounts, elevate to supervisor as required.Review aged receivables monthly and follow up with residents/guarantors on outstanding accounts. Follow up on delinquent accounts to maximize collections. Relay information to Supervisor to facilitate decision to write off to Bad Debt or to send to 3rd party collection agency.Daily receipting & depositing monies to appropriate general ledger account including scanning and archiving payment documentation. Count, verify and input into the system all monies received by mail and window transactions. Reconcile cash float. Prepare bank deposits. Report any discrepancy to Supervisor.Maintains, disburses & replenishes petty cash float assigned to the Business office. Maintains coin & currency float required for day- to-day business operations and other departments, as required. Disburses petty cash according to the organization’s policy, ensure proper documentation, financial codes and authorization is received. This will include non-purchase order (NPO) payment requisitions.Prepares NPO requisitions with supporting documents to replenish the business office petty cash float.Customer Service & Inquiries. Respond to billing and payment inquiries. For inquiries unrelated to finance, coordinate them with the appropriate contact.Conduct audits of petty cash floats. Report to Supervisor any discrepancies.Other duties as assigned.This position is non-unionized.

• Classification: Program Assistant
• Union: COV OUT OF SCOPE
• Unit and Program: Accounts Receivable
• Primary Location: St. Joseph's Auxiliary Hosp
• Location Details: As Per Location
• Employee Class: Regular Part Time
• FTE: 0.60
• Posting End Date: 05-NOV-2026
• Date Available: 16-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 6
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Hourly Salary: $21.72
• Maximum Hourly Salary: $32.59
• Vehicle Requirement: Not Applicable

Required Qualifications

High School Diploma required. One-year related post-secondary certificate required. Some post-secondary accounting / financial courses required. At least 2 years related Accounting / Cash office experience required. Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Additional Required Qualifications

An equivalent combination of education and experience may be considered.

Preferred Qualifications

As Required.