Program Assistant

Covenant Health Canada; Edmonton; On-site; CAD 30,000 - 45,000; Part time

Job summary

Covenant Health is seeking an Accounts Receivable Clerk to manage receipts, postings, and bank deposits in a hospital setting. You will handle trust accounts, respond to inquiries, and maintain accuracy in financial records, supporting daily reconciliations and audits.

This role requires attention to detail and strong communication within a provincial health system. The position reports to the Accounts Receivable Supervisor, with part-time hours in Alberta, and involves processing petty cash,

Qualifications

• High School Diploma required.
• One-year related post-secondary certificate required.
• Some post-secondary accounting / financial courses required.

Responsibilities

• Receipting and coding all monies in the financial system.
• Prepare bank deposits and reconcile petty cash.
• Disburse petty cash for non-purchase order payments.
• Respond to billing and payment inquiries professionally.
• Maintain trust accounts and issue statements to residents.

Skills

Customer service

Education

High School Diploma

One-year post-secondary certificate

Post-secondary accounting/financial courses

Tools

Excel

Word

Outlook

Job description

Under limited supervision of the Accounts Receivable Supervisor and in keeping with Covenant Health’s Mission and Values the incumbent provides courteous and professional customer service. The position is responsible for: Receipting and coding all monies acquired by the hospital into the financial system. Prepare bank deposits, reconcile and balance the petty cash float. Disbursing petty cash for non-purchase order payment requisitions. Respond to billing and payment inquiries in a professional and courteous manner. Trust account maintenance.

Description:

Review daily Admissions, Discharges and Transfers. Discharge trust accounts, end trust services and begin refund process in Connect Care.Trust Account Maintenance & Support. Generate and distribute trust account statements to residents, monthly. Ensure all documentation is complete when processing trust transactions. Handle all inquiries/complaints relating to resident trust accounts, escape to supervisor as required.Review aged receivables monthly and follow up with residents/guarantors on outstanding accounts. Follow up on delinquent accounts to maximize collections. Relay information to Supervisor to facilitate decision to write off to Bad Debt or to send to 3rd party collection agency.Daily receipting & depositing monies to appropriate general ledger account including scanning and archiving payment documentation. Count, verify and input into the system all monies received by mail and window transactions. Reconcile cash float. Prepare bank deposits. Report any discrepancy to Supervisor.Maintains, disburses & replenishes petty cash float assigned to the Business office. Maintains coin & currency float required for day- to-day business operations and other departments, as required. Disburses petty cash according to the organization’s policy, ensure proper documentation, financial codes and authorization is received. This will include non-purchase order (NPO) payment requisitions.Prepares NPO requisitions with supporting documents to replenish the business office petty cash float.Customer Service & Inquiries. Respond to billing and payment inquiries. For inquiries unrelated to finance, coordinate them with the appropriate contact.Conduct audits of petty cash floats. Report to Supervisor any discrepancies.Other duties as assigned.This position is non-unionized.

Required Qualifications:

High School Diploma required. One-year related post-secondary certificate required. Some post-secondary accounting / financial courses required. At least 2 years related Accounting / Cash office experience required. Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Additional Required Qualifications:

An equivalent combination of education and experience may be considered.

Preferred Qualifications:

As Required.

• Classification: Program Assistant
• Union: COV OUT OF SCOPE
• Unit and Program: Accounts Receivable
• Primary Location: St. Joseph's Auxiliary Hosp
• Employee Class: Regular Part Time
• FTE: 0.60
• Posting End Date: 05-NOV-2026
• Date Available: 16-NOV-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 6
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Hourly Salary: $21.72
• Maximum Hourly Salary: $32.59
• Vehicle Requirement: Not Applicable

• Classification: Program Assistant
• Union: COV OUT OF SCOPE
• Unit and Program: Accounts Receivable
• Primary Location: St. Joseph's Auxiliary Hosp
• Location Details: As Per Location
• Employee Class: Regular Part Time
• FTE: 0.60
• Posting End Date: 05-NOV-2026
• Date Available: 16-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 6
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Hourly Salary: $21.72
• Maximum Hourly Salary: $32.59
• Vehicle Requirement: Not Applicable

Hiring Requirements

The following must be provided prior to your first day of work:

Security Screening: As a condition of employment, all employees are required to provide a satisfactory Criminal Record Check and to disclose of previous convictions, record suspensions or pardons received for charges of sexual assault or other sexual offences to Covenant Health prior to commencement of any work, including training or orientation shifts.

Be the Difference

Covenant Health invites you to be the difference in people's lives, your career, and your community. Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose. Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging. Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.

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