Program Administrator, UGME

Toronto Metropolitan University; Toronto; On-site; CAD 63,000 - 101,000; Full time

Job summary

Toronto Metropolitan University seeks a Program Administrator in the Undergraduate Medical Education (UGME) program within the School of Medicine. You will provide administrative, operational and program support to the Manager, UGME & Educational Design, clinical faculty and MD students, and collaborate with regulatory and accreditation bodies.

Under supervision, you will support course content, MD student scheduling, assessments, and clerkship placements, ensuring confidentiality and efficient

Qualifications

• Post-Secondary diploma in a related field is required.
• Superior conceptual, problem solving, analytical reasoning, and oral and written communication skills.
• Ability to troubleshoot independently and in consultation with key contacts.
• Experience with planning and implementing strategic programs.

Responsibilities

• Academic and program support including scheduling and committee support.
• General program administration including course scheduling, exam coordination, and collaboration with SoM units.
• Rotation/placement scheduling and MD student support.
• MD student assessments and curriculum evaluations.
• Registration and records management.
• Organizes meetings and events such as orientation and seminars.
• Accreditation documentation support and financial oversight.

Skills

Analytical reasoning

Oral and written communication

Problem solving

Interpersonal/human relations

Decision-making

Education

Post-secondary diploma in a related field

Job description

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world.

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world. For a more in-depth understanding of our vision, core values and ongoing work, please see our academic plan TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

About The School Of Medicine

It’s time to transform medical education. Toronto Metropolitan University’s School of Medicine has been designed from the ground up to shift the paradigm of healthcare delivery and improve the well-being of individuals, families and communities. With a community-driven, intentionally inclusive approach, the new school is training doctors whose cultural awareness and humility are as crucial as their medical skills. Led by Dr. Teresa M. Chan, a forward-thinking educational leader, TMU’s School of Medicine draws on the university’s commitment to community, equity, and innovation to address rapidly changing healthcare needs. The school will train a new generation of physicians who are ready to learn, to adapt, and ultimately to be agents of change. In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.

The Opportunity

Are you ready to be a support and champion for the next generation of physicians in Ontario? As a Program Administrator in the Undergraduate Medical Education (UGME) program at TMU, you will serve as an invaluable resource for TMU’s MD student population, ensuring their journey from orientation to graduation is seamless and supported. The Program Administrator will provide administrative, operational and program support to the Manager, Undergraduate Medical Education & Educational Design, clinical faculty and students in the School of Medicine's Doctor of Medicine (MD) program, and will collaborate with regulatory, educational, and accreditation bodies as needed. Under the guidance of the Manager and in collaboration with other Program Administrators, this role will address specific needs and inquiries from clinical faculty, staff, and MD students related to course content and administration, medical student scheduling, MD student assessments, clinical faculty evaluation, curriculum evaluation processes, and administrative and financial support for the program. The Program Administrator will also assist with the implementation and coordination of the Primary Care Longitudinal Experience (PCLE), Clerkship and Electives placement and rotations.

Responsibilities Include

• Academic and administrative support for the program including document preparation, scheduling, and committee support
• General program office administration including course scheduling, exam coordination and collaboration with other SoM units
• Rotation/placement scheduling and MD student support
• MD student assessments and clinical faculty/curriculum evaluations
• Registration and records management
• Organizes meetings/special events including orientation, graduation, research days, seminars and more
• UGME accreditation and documentation support
• Financial management and account oversight

Qualifications

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

• Completion of a Post-Secondary diploma in a related field.
• A minimum of 2 years of previous related administrative experience.
• Previous experience in a medical education and/or healthcare setting is considered an asset.
• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.
• Superior conceptual, problem solving, analytical reasoning, and oral and written communication skills.
• Ability to troubleshoot and problem-solve independently and in consultation with key contacts.
• Knowledge of best practices related to strategic program planning and implementation.
• Experience with handling multiple projects/assignments at once; to plan, manage and evaluate a variety of programs and projects simultaneously.
• Decision-making skills.
• Excellent presentation skills, comfortable presenting to small and medium-sized groups.
• Creative, strategic and an innovative thinker.
• Demonstrates agility in working in a fast-paced and collaborative team environment.
• Superior interpersonal/human relations skills and ability to establish and maintain multi-sectoral relationships (i.e., across university, hospitals, provincial Ministries and other stakeholders).
• Ability to handle highly sensitive and confidential information.

Additional Information (MAC)

Position Number20005760Reports ToManager, Undergraduate Medical Education & Educational DesignDepartmentSchool of MedicineEmployee Group MACVacancy TypeTermWork LocationIn-PersonStart DateASAPEnd Date2 year from start dateHours of Work 36.25Grade C41Salary Scale$63,182 - $100,928Hiring Salary Range$63,182 - $82,055Posting DateSeptember 3, 2026Application Close DateSeptember 17, 2026

• An equivalent combination of education and experience may be considered.
• Applicants who do not meet all of the posted qualifications may, upon the University’s sole discretion, be considered to fill a vacancy on an underfill basis.
• Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality.
• We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications.
• As part of the selection process, candidates may be required to complete an occupational assessment.
• Applications will only be accepted online through Toronto Metropolitan University's career site.
• Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.
• We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to accommodate to fully participate in any phase of the recruitment process, please submit your request through the AskHR webform. All information received in relation to accommodation will be kept confidential.