Professional Courier: Local Deliveries & Customer Care

FedEx Canada; Owen Sound; On-site; CAD 26,000 - 38,000; Full time

Job summary

FedEx Canada in Owen Sound is seeking a Casual Courier to provide courteous pick-up and delivery on an assigned route, ensuring shipments meet service standards and maintaining a neat, professional appearance. The role involves driving, reporting stop counts, and customer interaction across Canada, US, and International requirements.

The position requires a High school diploma, 1 year of customer-oriented experience, ability to lift 70 lbs, and a valid Class G license (G2 not acceptable).

Qualifications

• Must achieve minimum threshold on mandatory pre-placement driver assessment training.
• Good interpersonal and communication skills.
• Good time management and organizational skills.
• Excellent customer service skills.
• Ability to multitask, handle stress and work in a highly pressured environment.

Responsibilities

• Provide courteous and efficient pick-up and delivery of packages on an assigned route.
• Check shipments for conformance to FedEx Canada service features and provide related customer service functions.
• Operate computerized tracking and dispatch systems and input correct information.
• Answer customers’ questions about FedEx Canada services and requirements.
• Safely operate vehicle and, as workload dictates, assist with loading/unloading and sorting.

Skills

Interpersonal skills

Communication

Time management

Customer service

Multitasking

Stress management

Education

High school diploma

Job description

FedEx Canada in Owen Sound is seeking a Casual Courier to provide courteous pick-up and delivery on an assigned route, ensuring shipments meet service standards and maintaining a neat, professional appearance. The role involves driving, reporting stop counts, and customer interaction across Canada, US, and International requirements.

The position requires a High school diploma, 1 year of customer-oriented experience, ability to lift 70 lbs, and a valid Class G license (G2 not acceptable).