Professional Conduct Coordinator

Altis Technology; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Altis Technology in Toronto, ON, is seeking a Coordinator, Professional Conduct to support a health regulatory organization. You will assist investigations, committee processes, and disciplinary matters, coordinating intake, documentation, and meeting logistics with legal counsel and stakeholders.

The role offers a collaborative environment, exposure to regulatory and legal processes, and opportunities to contribute to public accountability in healthcare, with a hybrid work arrangement and

Qualifications

• 2+ years of administrative or coordinator experience in regulatory, legal, healthcare, or investigations settings.
• Strong written communication and ability to prepare professional correspondence and meeting materials.
• Experience supporting committees, agendas, minutes, and confidential records is highly desirable.

Responsibilities

• Serve as the first point of contact for inquiries related to complaints, investigations, discipline matters, and professional conduct processes.
• Coordinate intake and administration of complaints and investigations with accurate, confidential case files.
• Prepare correspondence, disclosure packages, committee materials, hearing documentation, and draft meeting minutes.
• Coordinate meetings and hearings, including scheduling members, counsel, investigators, witnesses, and other stakeholders; manage logistics.
• Monitor compliance with committee decisions and maintain public register information per legislative requirements.
• Contribute to process improvements, research initiatives, policy implementation, and special projects in Professional Conduct operations.

Skills

Administrative experience

Coordination

Written communication

Interpersonal skills

Microsoft Office

Attention to detail

Education

Post-secondary education in law/public administration/business administration

Tools

Case management databases

Electronic document management systems

Job description

Location: Toronto, ON, Hybrid
Language: Excellent written and verbal English communication skills required. Bilingualism in English and French is considered an asset.
Permanent Opportunity

About the Opportunity

Are you an organized, detail-oriented professional who thrives in a collaborative and purpose-driven environment? We are recruiting for a Coordinator, Professional Conduct to support a respected health regulatory organization dedicated to protecting the public through fair, transparent, and accountable professional oversight.

In this role, you will play an integral part in supporting investigations, committee processes, and disciplinary matters while working closely with legal counsel, investigators, committee members, and internal stakeholders. This is an opportunity to contribute to meaningful work that directly supports public confidence and professional accountability within the healthcare sector.

What's In It for You

Join a collaborative team that values integrity, professionalism, and continuous improvement. You'll gain exposure to regulatory and legal processes, work alongside experienced professionals, and build your expertise in a role that offers meaningful work, ongoing learning, and the opportunity to make a lasting impact.

Your Responsibilities

• You'll serve as the first point of contact for inquiries related to complaints, investigations, discipline matters, unauthorized practice, and Professional Conduct processes.
• You'll coordinate the intake and administration of complaints and investigations while maintaining accurate, confidential case files and case management records.
• You'll prepare correspondence, disclosure packages, committee materials, hearing documentation, and draft meeting minutes in support of Professional Conduct activities.
• You'll coordinate meetings and hearings, including scheduling committee members, legal counsel, investigators, witnesses, and other stakeholders while managing meeting logistics and documentation.
• You'll monitor compliance with committee decisions, maintain public register information in accordance with legislative requirements, and support post-decision follow-up activities.
• You'll contribute to process improvements, research initiatives, policy implementation, and special projects that strengthen Professional Conduct operations.

Skills and Qualifications

• 2+ years of administrative or coordinator experience, preferably within a regulatory body, legal environment, healthcare organization, or investigations setting.
• Post-secondary education in law, public administration, business administration, or a related field, or an equivalent combination of education and experience.
• Experience supporting committees, preparing agendas, meeting materials, minutes, and maintaining confidential records.
• Knowledge of legislative or regulatory environments, with familiarity with the Regulated Health Professions Act, the Health Professions Procedural Code, and administrative law considered an asset.
• Strong written communication skills with experience drafting professional correspondence, reports, and meeting documentation.
• Proficiency with Microsoft Office Suite, Adobe Acrobat, electronic document management systems, and case management databases.
• Excellent organizational, analytical, and interpersonal skills with the ability to manage competing priorities while exercising sound judgment, discretion, and professionalism.

Note from the Hiring Manager

"We're looking for someone who is highly organized, naturally curious, and takes pride in producing accurate, high-quality work. If you enjoy supporting meaningful processes, collaborating with others, and finding ways to improve how work gets done, you'll be a great addition to our team."

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.