Production Print Technician

Konica Minolta Business Solutions; Wallace Station; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Field Service Technician to join their dynamic team. This role offers an exciting opportunity to demonstrate your mechanical skills while servicing advanced technology products. You will engage with clients, ensuring their equipment operates smoothly, and develop your technical abilities in a supportive environment. With a competitive sign-on bonus and a commitment to employee growth, this opportunity is perfect for those looking to advance their careers in a forward-thinking company. Join a team that values innovation and customer satisfaction!

Benefits

Sign-on Bonus

Company Provided Laptop

Paid Mileage

Training Opportunities

Comprehensive Benefits Package

Flexible Workplace Environment

Qualifications

• 0-2 years of experience in servicing office equipment.
• A+ or N+ Certification is a plus.
• Reliable transportation for customer site visits.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products.
• Develop professional customer relationships.
• Log service visits and document updates for each client.

Skills

Mechanical Aptitude

Customer Relationship Management

Technical Diagnostics

Troubleshooting

Education

High School Diploma/GED

Tools

Diagnostic Tools

Service Tools

Job description

Overview

Are you mechanically inclined and excited about establishing a growth-oriented career?

Join Konica Minolta as aField Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a$1,500sign-on bonus!

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

What You'll Do:

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity

• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery

• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.

• Develop professional customer relationships and maintain a high level of customer satisfaction

• Demonstrate progress in technical abilities, troubleshooting techniques and productivity

• Log service visits and document updates for each client account.

• Collaborate with the Account Management team to help resolve customer issues.

What We Offer:

• Hands on and computer-based training on current and upcoming technology products & services

• Exposure to IT networks and services with career growth opportunities

• Competitive car allowance program and paid mileage

• Company provided laptop and phone

• An inclusive and flexible workplace environment that highly values sharing of new perspectives.

• Comprehensive benefits package including paid holidays, vacation, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Qualifications

Minimum Qualifications:

• 0-2 years of experience with servicing/repairing office equipment or machinery

• High School Diploma/GED or equivalent experience

• Reliable transportation to drive to customer sites daily

• A+ or N+ Certification and exposure to IT Networks a plus

• Position hours are for 2nd shift and would be from the hours of 4:00pm-1:00am EST

About Us

Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.