Production Coordinator

Sterling Fleet Outfitters

Surrey, City of Langley

On-site

CAD 52,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Bonus after probation

Medical benefits

Long-term employment

Strong team culture

Surrey/Langley location

Job summary

Sterling Fleet Outfitters in Surrey, BC seeks a Production Coordinator to keep operations running smoothly. You will link customers, Sales, Purchasing, and Production to ensure projects stay organized and on schedule.

The ideal candidate communicates well, resolves scheduling conflicts, and maintains accurate records across CRM/ERP systems while managing multiple priorities in a fast-paced setting.

Qualifications

Must show strong organizational skills and attention to detail.
Excellent communication and customer service skills.
Ability to manage multiple priorities in a fast-paced environment.
Self-motivated, independent worker with ownership mindset.
Honest, accountable, and reliable with follow-through.
Strong problem-solving and decision-making abilities.
Proficient with Microsoft Excel and scheduling/production software.
Familiarity with CRM/ERP and inventory/order management systems.

Responsibilities

Coordinate production schedules and technician workloads.
Monitor project timelines and address scheduling conflicts.
Prioritize jobs based on requirements and capacity.
Communicate project status, timelines, and delivery expectations to customers.
Coordinate workflows between Sales, Purchasing, Production and Installation.
Ensure materials, vehicles, and information are ready before jobs begin.
Track incoming vehicles and prepare work orders for production.
Maintain accurate records in company systems.
Coordinate subcontractors and outside service providers as required.
Support handoffs between departments to ensure smooth production flow.
Identify process improvements to increase efficiency and customer satisfaction.
Maintain production documentation and shop organization.

Skills

Strong organizational skills

Excellent communication

Multitasking

Self-motivated

Accountable

Problem solving

Dependable

Advanced computer skills

Excel proficiency

CRM/ERP familiarity

Inventory and order management

Driver's license

Tools

Microsoft Excel

Scheduling software

CRM systems

ERP systems

Inventory management software

Job description

At Sterling Fleet Outfitters, we help companies get more done by building highly functional work vehicles.

Since 2002, we've grown into one of Western Canada's leading commercial vehicle upfitters. We design and install equipment that improves productivity, organization, and efficiency for businesses that rely on vans and trucks every day. Our customers range from single-vehicle operators to large commercial and government fleets across North America.

Our success is built on a team of hardworking, skilled professionals who take pride in delivering high-quality work and exceptional customer service.

We're looking for an organized, proactive, and detail-oriented Production Coordinator to help keep our operation running smoothly. This role serves as the link between customers, Sales, Purchasing, and Production, ensuring projects stay organized, on schedule, and moving efficiently from start to finish.

The ideal candidate is a strong communicator who enjoys solving problems, coordinating people and resources, and keeping multiple projects on track in a fast-paced environment.

Why Work at Sterling?

Competitive pay
Bonus and profit-sharing opportunities after probation
Comprehensive medical benefits
Stable, long-term employment
Strong team culture focused on growth, accountability, and continuous improvement
Convenient Fraser Valley location serving Surrey and Langley

What You'll Do

Coordinate production schedules and technician workloads
Monitor project timelines and proactively address scheduling conflicts
Prioritize jobs based on customer requirements, available resources, and production capacity
Communicate regularly with customers regarding project status, timelines, and delivery expectations
Coordinate workflow between Sales, Purchasing, Production, and Installation departments
Ensure materials, vehicles, and information are available before jobs begin
Track incoming vehicles and prepare work orders for production
Update job information and maintain accurate records in company systems
Coordinate subcontractors and outside service providers as required
Support job handoffs between departments to ensure projects move smoothly through production
Help identify process improvements that increase efficiency and customer satisfaction
Maintain production documentation and support overall shop organization

What We're Looking For