Production Administrator

Ancra Cargo; Woodstock; On-site; CAD 52,000 - 70,000; Full time

Job summary

Ancra Cargo in Woodstock, Canada is seeking a Shipping and Receiving Logistics Coordinator to maintain shipping accuracy, coordinate carrier schedules, and support the customer service team.

The role requires 2–5 years of related experience, bilingual English/French preferred, and proficiency with Microsoft Dynamics (D365) and MS Office. This on-site position offers a fast-paced environment and opportunities to contribute to safety and logistics excellence.

Qualifications

• 2-5 years of related experience.
• Proficient in Microsoft Office and ERP systems.
• Bilingual in English and French preferred.

Responsibilities

• Inspect outbound shipments for accuracy and sign off.
• Enter quotes and orders in Microsoft Dynamics.
• Support customer returns and claims with timely responses.
• Coordinate daily shipping requirements and carrier scheduling.
• Back up logistics team members during coverage.

Skills

Customer service

Communication

Microsoft Office

ERP knowledge (D365)

Bilingual English/French

Education

High School Diploma or equivalent

Job description

• Administration, Facilities & Secretarial
• Full-Time
• Requisition #: PRODU013666

Description

Key Responsibilities and Priorities:

• Safety is our number one priority. This role will promote safety culture through safety toolbox talks, safety committee participation, and positive reinforcement programs.
• Inspect and sign off all outbound shipments for accuracy
• Review inventory for backorders and potential shortages and communicate this information to Canada Planning group
• Add quote and order entry into Microsoft Dynamics
• Provide support for customer returns and claims
• Provide timely, accurate information to customers
• Work with Credit Manager to coordinate payments from customers

When Covering For the Shipping and Receiving Logistics Supervisor :

• File open and closed purchases, sales orders, and other formal customer correspondence
• Provide credit application forms and information to prospective and new customers
• Will serve as a back up for all key logistics team members which include, inbound and outbound clerical, outbound lead, and transportation coordinator.
• Ensure daily shipping requirements are met to include on time dispatch and shipping schedule adherence.
• Coordination with customer service on daily shipping requirements to ensure proactive scheduling of carriers.
• Manage inbound deliveries with the assistance of Operations Manager to set daily priorities for logistics staff.

Position Consults with:

Engineering, Quality, Production, Planning, Finance, Shipping/Receiving

Knowledge, Skills, and Abilities Required:

• Above average phone communication skills, even disposition, and good rapport with customers
• Ability to make normal independent decisions based on job and product knowledge
• Knowledge of D365 or similar ERP system a plus
• Knowledge of Microsoft Office programs
• Ability to professionally handle difficult situations with customers
• Bilingual in English and French strongly preferred

Exemplify Core Values:

• Be Positive and GSD
• Embrace Challenges
• Respect Everyone
• Welcome Change
• Speak and act with integrity

Qualifications

Education

Required

High School Diploma or better.

Experience

Required

2-5 years of experience in the field or related area