Logistics Specialist

Metro Wallcoverings; Vaughan; Presencial; CAD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Metro Wallcoverings seeks a Logistics Coordinator to manage end-to-end transportation activities in Canada. You will coordinate inbound/outbound shipments, obtain freight quotes, and optimize carrier selection for cost and service.

You will track deliveries, communicate delays, and maintain ERP records. Strong organization, communication, and teamwork are essential in this on-site role in Vaughan.

Formación

• 2-5 years of experience in logistics, transportation, supply chain or distribution.
• Experience with LTL, courier and truckload shipments.
• Knowledge of Canadian and U.S. shipping requirements.
• ERP systems experience; System21 is an asset.
• Strong Microsoft Office skills, especially Excel and Outlook.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to work independently while also collaborating in a team.

Responsabilidades

• Coordinate inbound and outbound shipments with carriers, vendors and customers.
• Obtain and compare freight quotes and select transportation options.
• Arrange LTL, courier, truckload and other transportation services as required.
• Monitor freight costs and identify opportunities to reduce expenses.
• Ensure freight charges are correctly communicated for order accuracy.
• Coordinate shipments with the warehouse and carriers for timely deliveries.
• Maintain relationships with transportation providers and monitor performance.
• Track shipments from pickup through final delivery.
• Provide shipment status updates to internal teams and customers.
• Investigate delivery discrepancies and coordinate resolutions.
• Maintain shipment documentation and ERP data entry.

Conocimientos

Logistics coordination

ERP systems

Excel

Communication

Time management

Herramientas

System21

Descripción del empleo

Description

Transportation & Freight Coordination

• Coordinate inbound and outbound shipments with carriers, vendors and customers.
• Obtain and compare freight quotes and select the most appropriate transportation option based on cost, service and delivery requirements.
• Arrange LTL, courier, truckload and other transportation services as required.
• Monitor freight costs and identify opportunities to reduce transportation expenses.
• Ensure freight charges are accurately communicated to ISS to ensure correct freight captured on customer orders.
• Coordinate partial and split shipments and ensure freight charges are adjusted accordingly.
• Work with the warehouse to coordinate pickups and ensure shipments are ready for scheduled carrier arrivals.
• Maintain strong relationships with transportation providers and monitor carrier performance.

Shipment Tracking & Delivery

• Track shipments from pickup through final delivery.
• Proactively identify and communicate shipment delays, damages, shortages or other transportation issues.
• Follow up with carriers on delayed or missing shipments.
• Provide accurate shipment status updates to Sales, ISS, Purchasing and customers when required.
• Investigate delivery discrepancies and coordinate resolutions.
• Maintain records of shipment tracking information and delivery confirmations.

Inbound Logistics

• Coordinate incoming shipments from domestic, U.S. and international vendors.
• Work closely with Purchasing to monitor expected vendor shipments and delivery dates.
• Ensure required shipping documents are received and available prior to arrival.
• Coordinate with customs brokers and freight forwarders when required.
• Monitor shipments through customs clearance and communicate any issues that may affect delivery.
• Coordinate consolidation opportunities where appropriate to improve freight efficiency.
• Communicate expected arrival dates to the Warehouse and relevant internal departments.

Documentation & Administration

• Prepare, review and maintain bills of lading, packing slips, commercial invoices and other transportation documentation.
• Ensure shipment information is accurate, including quantities, weights, dimensions, addresses and carrier details.
• Enter and maintain shipment and freight information in the company's ERP system and other applicable systems.
• Ensure freight invoices are accurate and correspond with quoted or agreed-upon rates.
• Investigate freight billing discrepancies and work with carriers to resolve them.
• Maintain organized logistics records and documentation.

Customer Service & Internal Communication

• Work closely with ISS and Sales to understand customer delivery requirements.
• Provide timely and accurate information regarding shipment status and expected delivery dates.
• Respond to logistics-related inquiries from customers, vendors and internal departments.
• Escalate significant delays, service issues or additional freight costs to the appropriate manager.
• Support the team in resolving customer delivery issues while maintaining a high level of customer service.

Process Improvement

• Identify opportunities to improve logistics processes, reduce freight costs and improve delivery performance.
• Assist in developing and maintaining logistics procedures and SOPs.
• Monitor carrier performance, service levels and freight costs.
• Maintain accurate logistics data and assist with reporting and KPI tracking.
• Support continuous improvement initiatives within the Operations and Supply Chain department.

Requirements

• 2-5 years of experience in logistics, transportation, supply chain or distribution.
• Experience working with carriers, freight companies and transportation providers.
• Experience with LTL, courier and truckload shipments.
• Experience in a wholesale, distribution or manufacturing environment is an asset.
• Knowledge of Canadian and U.S. shipping requirements.
• Customs and cross-border shipping experience is an asset.
• Experience with ERP systems; System21 experience is an asset.
• Strong Microsoft Office skills, particularly Excel and Outlook.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines
• Strong written and verbal communication skills.
• Ability to work independently while also working effectively as part of a team.
• Strong problem-solving and follow-up skills.