Product Specialist — Home Improvement Expert

RONA; Candiac; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Insurance benefits

Telemedicine access

Advancement opportunities

Community involvement

Training program

Student incentive program

Job summary

RONA is looking for a Product Specialist to help customers choose the best products and to support sales objectives in-store. You will act as the store expert, provide detailed product information, and promote suitable products, services, and installation options to customers.

Join a team-focused environment with ongoing training and advancement opportunities, and contribute to a positive shopping experience for our customers in Montérégie.

Qualifications

• Experience in a similar role.
• Strong analytical skills.

Responsibilities

• Serve as the store expert by providing detailed product information to customers and other associates.
• Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs.
• Keep shelves stocked and merchandise correctly displayed.
• Prepare weekly flyer.
• Perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues.
• Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise.
• Other related tasks to ensure the store runs smoothly.

Skills

Strong analytical skills

Experience in a similar role

Job description

RONA is looking for a Product Specialist to help customers choose the best products and to support sales objectives in-store. You will act as the store expert, provide detailed product information, and promote suitable products, services, and installation options to customers.

Join a team-focused environment with ongoing training and advancement opportunities, and contribute to a positive shopping experience for our customers in Montérégie.