Product Specialist — Home Improvement & Customer Expert

RONA; Milton; On-site; CAD 42,000 - 55,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Health benefits

Telemedicine access

Advancement opportunities

Community involvement

Ongoing training

Student incentive program

Job summary

RONA seeks a product specialist to guide customers to the best product choices and help achieve sales objectives. You will provide detailed product information and outstanding service as the store expert.

Join a team that values inclusion, training, and community involvement while offering advancement opportunities. Youully handle orders, stock shelves, prepare weekly flyers, and support smooth daily store operations.

Qualifications

• Experience in a similar role.
• Excellent customer service skills.
• Strong analytical skills.

Responsibilities

• Serve as the store expert by providing detailed product information to both customers and other associates.
• Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs.
• Keep shelves stocked and merchandise correctly displayed.
• Prepare weekly flyer.
• Perform order management duties and vendor coordination for special orders.
• Provide excellent customer service through daily execution of customer service programs.

Skills

Customer service

Analytical skills

Experience in similar role

Job description

RONA seeks a product specialist to guide customers to the best product choices and help achieve sales objectives. You will provide detailed product information and outstanding service as the store expert.

Join a team that values inclusion, training, and community involvement while offering advancement opportunities. Youully handle orders, stock shelves, prepare weekly flyers, and support smooth daily store operations.