Product Manager/Owner

Smythe LLP; Vancouver; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work

Career growth

Collaborative culture

Tech exposure

Job summary

Smythe LLP is seeking a seasoned Product Owner to lead the vision, roadmap, and priorities for enterprise business applications and digital products. Based in Vancouver with a hybrid work option after probation, you will bridge business needs and technology to deliver measurable value.

You will partner with business leaders, vendors, and delivery teams to improve client experiences, streamline operations, and drive growth across CRM, ERP, and related platforms.

Qualifications

• 5+ years as Product Owner/Manager/Business Analyst or related role.
• Experience delivering enterprise applications or digital products.
• Hands-on experience with Dynamics 365 CRM/ERP and system integrations.

Responsibilities

• Define and communicate product vision, roadmaps, and delivery objectives for enterprise apps and digital products.
• Identify opportunities to improve processes, client experiences, and business outcomes through technology solutions.
• Own and manage the product backlog: epics, features, stories, acceptance criteria, defects.
• Participate in Agile delivery: sprint planning, refinement, reviews, releases.
• Translate business needs into functional requirements and solution design.
• Collaborate with developers, vendors, and partners to deliver scalable solutions.
• Ensure delivered work meets acceptance criteria and delivers value.
• Support CRM/ERP and client portals, reporting platforms, and integrated systems.
• Drive change management, training, and user adoption for releases.
• Monitor product performance and drive continuous improvement.

Skills

Product Owner

Agile/Scrum

Stakeholder management

Requirements gathering

Business/IT alignment

Communication

Vendor collaboration

Education

Business/IT/CS degree

Tools

Microsoft Dynamics 365 CRM

ERP platforms

APIs & data governance

Job description

Description

Product Owner/Manager

Ready to take the next step in your career with a firm that values innovation, collaboration, continuous improvement, and delivering exceptional client experiences?

Smythe LLP is seeking an experienced and business-minded Product Owner to join our growing Digital team. This is an exciting opportunity for a strategic professional who enjoys working at the intersection of business and technology, helping shape digital solutions that improve client experiences, streamline operations, and deliver measurable business value.

This role is based in our Vancouver office, with the opportunity to work in a hybrid environment following the completion of the probationary period.

The Opportunity

As a Product Owner, you will be responsible for defining and maintaining the vision, roadmap, and priorities for enterprise business applications and digital products that support Smythe's strategic objectives. Working closely with business leaders, vendors, and delivery teams, you will identify opportunities to improve business processes, user experiences, and business outcomes through technology-enabled solutions.

You will serve as the bridge between business and technology, translating organizational goals into actionable product plans, requirements, and priorities while ensuring product investments and development efforts deliver measurable value.

This opportunity is ideal for a collaborative, analytical, and results-oriented professional who enjoys solving complex business challenges, influencing product strategy, and driving successful delivery across enterprise applications and digital platforms.

In this role, you will:

• Define and communicate product vision, roadmaps, priorities, and delivery objectives for enterprise applications and digital products
• Identify opportunities to improve business processes, client experiences, operational efficiency, data quality, and business outcomes through technology solutions
• Evaluate, prioritize, and align product initiatives, enhancements, and investments with business objectives and strategic priorities
• Own and manage the product backlog, including epics, features, user stories, acceptance criteria, and defect remediation activities
• Participate in Agile delivery activities, including sprint planning, backlog refinement, sprint reviews, and release planning
• Gather, analyze, and translate business needs into functional requirements, user stories, process flows, and solution requirements
• Collaborate with developers, architects, QA professionals, vendors, and implementation partners to deliver scalable and sustainable solutions
• Validate completed work against approved requirements and acceptance criteria to ensure intended business outcomes are achieved
• Support enterprise applications, including CRM, ERP, client-facing portals, workflow solutions, reporting platforms, and integrated business systems
• Communicate product plans and support change management, training, and user adoption activities associated with product releases and enhancements
• Monitor product performance and drive continuous improvement across products, processes, and delivery practices

What You Bring

• 5+ years of experience as a Product Owner, Product Manager, Business Analyst, or in a related role
• Experience delivering enterprise application implementations, enhancements, or business transformation initiatives
• Hands-on experience with Microsoft Dynamics 365 CRM, ERP platforms, client-facing portals, systems integrations, APIs, data governance, or master data management
• Experience working collaboratively with business stakeholders, software development teams, vendors, and implementation partners
• Experience working within Agile or Scrum delivery environments
• Strong understanding of business process analysis, requirements management, systems integration, and enterprise solution delivery
• Strong communication, facilitation, stakeholder management, analytical, and problem-solving skills
• Ability to balance competing priorities while maintaining focus on business value and strategic objectives
• Demonstrated initiative, adaptability, and commitment to continuous improvement

Preferred Qualifications

• Experience with business process mapping, solution design, and requirements documentation
• Knowledge of data governance, data quality, systems integration, and enterprise data management practices
• Experience supporting digital transformation, automation, or AI-enabled business initiatives
• Degree or diploma in Business, Information Technology, Computer Science, or a related field
• CSPO, PSPO, CBAP, PMP, or other relevant certifications are considered an asset

Additional Requirements

• Ability to work from our Vancouver office, with a hybrid schedule available following probation
• Ability to balance competing priorities, stakeholder needs, and delivery timelines in a dynamic environment
• Commitment to supporting effective communication, collaboration, and user adoption throughout the product lifecycle

Why Smythe?

At Smythe, we combine the opportunities of a growing firm with a collaborative and entrepreneurial culture where people genuinely enjoy working together. We are committed to helping our team members build meaningful careers while delivering exceptional value to our clients.

As part of our Digital team, you will have the opportunity to shape the future of Smythe's business applications and digital products while contributing to initiatives that support the firm's long-term growth, innovation, and digital strategy.

What We Offer

• Competitive compensation package
• Professional development and career growth opportunities
• Hybrid work environment
• Supportive and collaborative team culture
• Exposure to enterprise business applications, digital products, and emerging technologies
• Opportunities to contribute to digital transformation, automation, data, and AI initiatives
• Direct access to business and technology leaders across the firm
• The opportunity to make a meaningful impact on business outcomes, user experiences, and the future direction of Smythe's digital solutions

About Smythe

Smythe LLP is a leading professional services firm with offices in Vancouver, Langley, and Nanaimo. Since 1980, we have helped clients across BC, Canada, and internationally with assurance, taxation, insolvency, and advisory services.

Our team of more than 200 professionals and support staff is united by a shared commitment to building meaningful relationships, providing trusted expertise, and delivering lasting value to our clients. As a member of Allinial Global, one of the world's largest accounting associations, Smythe combines local relationships with global reach.

Learn more about Life at Smythe at Smythe LLP and follow us on Instagram (@lifeatsmythe) and LinkedIn (Smythe LLP).

We thank all applicants for their interest in Smythe LLP. Only those selected for an interview will be contacted.