Product Owner/Manager

Affinity; Toronto; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Affinity Earn referral program

Referral bonuses for client referrals

Job summary

Affinity is seeking a Product Manager to join their Digital team in Toronto. The role focuses on shaping digital solutions that improve client experiences, streamline operations, and deliver measurable business value across enterprise applications and portals.

You will own the product backlog, collaborate with cross-functional teams, and drive continuous improvement, with responsibilities spanning vision, roadmaps, and requirements translation to tangible outcomes.

Qualifications

• 5+ years of experience as a Product Owner, Product Manager, Business Analyst, or in a related role.
• Experience delivering enterprise application implementations, enhancements, or business transformation initiatives.
• Hands-on experience with Microsoft Dynamics 365 CRM, ERP platforms, client-facing portals, systems integrations, APIs, data governance, or master data management.
• Experience working collaboratively with business stakeholders, software development teams, vendors, and implementation partners.
• Experience working within Agile or Scrum delivery environments.
• Strong understanding of business process analysis, requirements management, systems integration, and enterprise solution delivery.
• Strong communication, facilitation, stakeholder management, analytical, and problem-solving skills.
• Ability to balance competing priorities while maintaining focus on business value and strategic objectives.
• Demonstrated initiative, adaptability, and commitment to continuous improvement.

Responsibilities

• Define and communicate product vision, roadmaps, priorities, and delivery objectives for enterprise applications and digital products.
• Identify opportunities to improve business processes, client experiences, operational efficiency, data quality, and business outcomes through technology solutions.
• Evaluate, prioritize, and align product initiatives, enhancements, and investments with business objectives and strategic priorities.
• Own and manage the product backlog, including epics, features, user stories, acceptance criteria, and defect remediation activities.
• Participate in Agile delivery activities, including sprint planning, backlog refinement, sprint reviews, and release planning.
• Gather, analyze, and translate business needs into functional requirements, user stories, process flows, and solution requirements.
• Collaborate with developers, architects, QA professionals, vendors, and implementation partners to deliver scalable and sustainable solutions.
• Validate completed work against approved requirements and acceptance criteria to ensure intended business outcomes are achieved.
• Support enterprise applications, including CRM, ERP, client-facing portals, workflow solutions, reporting platforms, and integrated business systems.
• Communicate product plans and support change management, training, and user adoption activities associated with product releases and enhancements.
• Monitor product performance and drive continuous improvement across products, processes, and delivery practices.

Skills

Product ownership experience

Enterprise project delivery

Stakeholder collaboration

Agile/Scrum

Business process analysis

Communication skills

Prioritization

Adaptability

Education

Degree in Business/IT/CS

Tools

Microsoft Dynamics 365 CRM

ERP platforms

APIs & data governance

Job description

Job Description

On behalf of our client, Affinity is seeking a Product Manager to join their Digital team. This is an exciting opportunity for a strategic professional who enjoys working at the intersection of business and technology, helping shape digital solutions that improve client experiences, streamline operations, and deliver measurable business value.

Responsibilities

• Define and communicate product vision, roadmaps, priorities, and delivery objectives for enterprise applications and digital products
• Identify opportunities to improve business processes, client experiences, operational efficiency, data quality, and business outcomes through technology solutions
• Evaluate, prioritize, and align product initiatives, enhancements, and investments with business objectives and strategic priorities
• Own and manage the product backlog, including epics, features, user stories, acceptance criteria, and defect remediation activities
• Participate in Agile delivery activities, including sprint planning, backlog refinement, sprint reviews, and release planning
• Gather, analyze, and translate business needs into functional requirements, user stories, process flows, and solution requirements
• Collaborate with developers, architects, QA professionals, vendors, and implementation partners to deliver scalable and sustainable solutions
• Validate completed work against approved requirements and acceptance criteria to ensure intended business outcomes are achieved
• Support enterprise applications, including CRM, ERP, client-facing portals, workflow solutions, reporting platforms, and integrated business systems
• Communicate product plans and support change management, training, and user adoption activities associated with product releases and enhancements
• Monitor product performance and drive continuous improvement across products, processes, and delivery practices

Qualifications

• 5+ years of experience as a Product Owner, Product Manager, Business Analyst, or in a related role
• Experience delivering enterprise application implementations, enhancements, or business transformation initiatives
• Hands-on experience with Microsoft Dynamics 365 CRM, ERP platforms, client-facing portals, systems integrations, APIs, data governance, or master data management
• Experience working collaboratively with business stakeholders, software development teams, vendors, and implementation partners
• Experience working within Agile or Scrum delivery environments
• Strong understanding of business process analysis, requirements management, systems integration, and enterprise solution delivery
• Strong communication, facilitation, stakeholder management, analytical, and problem-solving skills
• Ability to balance competing priorities while maintaining focus on business value and strategic objectives
• Demonstrated initiative, adaptability, and commitment to continuous improvement

Preferred Qualifications

• Experience with business process mapping, solution design, and requirements documentation
• Knowledge of data governance, data quality, systems integration, and enterprise data management practices
• Experience supporting digital transformation, automation, or AI-enabled business initiatives
• Degree or diploma in Business, Information Technology, Computer Science, or a related field
• CSPO, PSPO, CBAP, PMP, or other relevant certifications are considered an asset

Affinity Earn

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need. For more information on Affinity, please visit www.affinity-group.ca

Job Number: 13896