Product Manager, Enterprise Platform

BioConnect; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

BioConnect is seeking a Product Manager to own day-to-day execution for BCE, our on-prem enterprise identity and access software. You will work with engineering, support, sales, customer success and leadership to translate requests and constraints into a clear roadmap.

This hands-on role requires comfort in a technical environment and a track record of turning ambiguity into actionable plans, with strong written communication and cross‑functional collaboration.

Qualifications

• 2+ years of product management experience in B2B software.
• Experience with on-prem software, integrations and complex environments.
• Ability to gather requirements from multiple stakeholders.
• Strong written communication for requirements and release notes.
• Familiar with product development tools and workflows.

Responsibilities

• Own day-to-day product execution: requirements, documentation, backlog, release readiness.
• Synthesize interviews, engineering input, support, sales feedback, and usage data into priorities.
• Collaborate with engineering to define scope, tradeoffs and delivery priorities.
• Create wireframes or mockups to clarify concepts and align stakeholders.
• Leverage AI-assisted workflows to improve research, design, and communication.

Skills

Product management

Written communication

Stakeholder collaboration

Analytical thinking

Education

Engineering / CS / Business degree

Tools

Figma

Claude (LLM)

Loom

Jira

Job description

BioConnect is looking for a Product Manager to help own day-to-day product execution for our enterprise identity and access products.

BioConnect builds B2B, enterprise-grade identity and access software for physical security environments and enterprise digital authentication. Our products connect biometric devices, access control systems, mobile identity, and enterprise workflows for customers who need secure, reliable, and scalable authentication. This role will focus primarily on BioConnect Enterprise (BCE), our on-prem software platform for managing biometric solutions in high-security environments.

This is a hands-on product role for someone who is comfortable working in a technical, rapidly evolving environment. You will work closely with engineering, support, sales, customer success, and leadership to turn product requests, customer needs, technical constraints, and business priorities into clear roadmap execution.

Responsibilities

• Own day-to-day product execution,including requirements,documentation,backlog clarity, and release readiness

• Manageproduct intakeand synthesizecustomer intervIEWS, engineering inp ut, support them es, sales feedback, usage dataand market signalsinto clear product priorities

• Partner closely with engineering to clarify scope, tradeoffs, dependencies, and delivery priorities

• Create lightweight workflow diagrams, wireframes, or mockups to clarify product concepts and align stakeholders

• Use modern tools, including AI-assisted workflowsas second nature, to improve research,design, documentation, and communication

Skills and Experience

• 2+ years of product management experience, ideally in B2B enterprise software, security, identity, infrastructure, or technical platforms

• Comfortable with complextechnical products, includingintegrations, on-prem software, APIs,hardware/devices, or enterprise customer environments

• Experience gathering requirements from multiple stakeholders and turning ambiguity into clear execution plans

• Strong written communication skills, especially for requirements, release notes, and internal product updates

• Familiarity with tools such as Figma, Claude (or equivalent LLM), Loom, Jira or similar product/development tools

• Degree in engineering, computer science, business, or equivalent practical experience preferred