Staff Product Manager - IAM

GTMnow; Toronto; On-site; CAD 167,000 - 263,000; Full time

Benefits offered by this job

Comprehensive Healthcare

Flexible Time Off

Annual development stipend

Work Anniversary Bonuses

401(k) plan (US)

Latest Apple hardware

Inclusive ERGs

Job summary

CaptivateIQ in Canada is seeking a Staff Product Manager – Platform to own Identity & Access Management and Compliance capabilities, defining the strategy, roadmap, and execution for secure, scalable platform features.

You will partner with Engineering, Design, Product, Customer Success, and Go-To-Market teams to build foundational platform capabilities and deliver meaningful business impact for enterprise customers, while balancing risk, usability, and extensibility.

Qualifications

• 8+ years in product management with platform/infra focus
• Strong technical fluency; comfortable with system design
• Proven ability to lead cross-functional initiatives without direct authority
• Excellent written and verbal communication for ambiguous/high-risk spaces
• Track record delivering durable, scalable platform capabilities in SaaS
• Direct experience owning Identity, Access Management, Security, or Compliance products

Responsibilities

• Lead discovery, definition, and delivery of platform capabilities with Engineering and Design
• Write clear product requirements balancing security, usability, and extensibility
• Manage backlog, sequencing, and scope to ensure high-quality delivery
• Influence engineering direction and collaborate with Customer Success, Sales, and Support
• Define and maintain IAM and Compliance roadmap aligned with risk and trust

Skills

Platform product management

IAM / Security / Compliance domain

Cross-functional leadership

Strong technical fluency

Excellent communication

SaaS / scalable platform

Job description

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

The Staff Product Manager – Platform will own critical platform capabilities that underpin every CaptivateIQ customer experience: Identity & Access Management (IAM) and Compliance.

This role is responsible for defining and delivering the strategy, roadmap, and execution for core account and platform capabilities, including authentication, authorization, permissions, auditability, and compliance-related features. These systems ensure our platform is secure, scalable, and enterprise-ready.

You will work closely with Engineering, Design, Product, Customer Success, and Go-To-Market partners to build foundational platform capabilities and deliver meaningful business impact. This is a high-impact individual contributor role for a senior product leader who thrives at the intersection of platform architecture, risk management, and customer trust.

Job Location

Midwest, East Coast, including Toronto, Canada.

Product Strategy & Vision

• Own the long-term vision and strategy for Identity, Access Management, and Compliance across the CaptivateIQ platform
• Translate company, customer, and regulatory needs into a clear, prioritized product roadmap
• Anticipate future scale, enterprise, and ecosystem requirements, and incorporate them into long-term platform investments

Customer Advocacy & Impact

• Serve as the voice of the customer by deeply understanding customer needs and ensuring those insights are broadly understood across the organization
• Translate customer needs into clear investment areas and high-impact deliverables with measurable business outcomes
• Proactively identify platform gaps that could introduce risk or limit enterprise adoption

Platform Stewardship

• Advocate for platform consistency, reuse, and developer experience; empower CIQ to more efficiently build multiple products and lines of businesses.
• Improve internal product surfaces, APIs, and tooling that other teams build upon
• Set standards and best practices for platform product management across the org

Product Execution Excellence

• Lead discovery, definition, and delivery of platform capabilities in partnership with Engineering and Design
• Write clear product requirements that balance security, usability, and extensibility
• Make principled tradeoffs between short-term needs and long-term platform health
• Ensure high-quality delivery through strong backlog management, sequencing, and scope ownership

Cross-Functional Leadership

• Act as a trusted partner to Engineering, influencing technical direction while respecting architectural ownership
• Collaborate with Customer Success, Sales, and Support to understand customer needs and unblock enterprise deals
• Influence without authority by driving clarity, alignment, and decision-making across teams

Must haves

• 8+ years of product management experience, with significant time spent on platform, infrastructure, or technical products
• Strong technical fluency; comfortable partnering with senior engineers on system design and tradeoffs
• Proven ability to lead complex, cross-functional initiatives without direct authority
• Excellent written and verbal communication skills, especially for ambiguous or high-risk problem spaces
• Track record of delivering durable, scalable platform capabilities in a SaaS environment
• Direct experience owning Identity, Access Management, Security, or Compliance-related product areas

Benefits

• Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends: Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
• Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
• Premium Tools: The latest Apple hardware to empower you to do your best work.
• Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

$166,850 - $262,551 a year

The compensation offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. The base salary range for this role is $166,850– $262,551. Compensation for candidates hired in Canada will be provided in Canadian dollars and may differ from the ranges listed above due to currency conversion. Base salary is just one component of CaptivateIQ's competitive total rewards package, which also includes equity, comprehensive health benefits, and other perks and benefits.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.