Product Manager – Banking & Customer Experience

TD Bank Group; Toronto; Hybrid; CAD 97,000 - 137,000; Full time

Job summary

TD Bank Group in Toronto, ON is seeking an experienced Product Manager to own end-to-end product development and the customer experience. The role focuses on regulatory understanding, market and industry insights, and collaboration with Marketing, Sales channels, and Operations to deliver innovative products and processes.

You will manage the product lifecycle with emphasis on ensuring sound business cases and risk controls.

Qualifications

• Undergraduate degree or product management certificate and 7+ years relevant experience.
• Experience in product management and knowledge of end-to-end product lifecycle.

Responsibilities

• Develop and maintain a robust understanding of regulatory requirements, customer, market, and industry to deliver product and process innovation.
• Oversee and ensure the clear and effective delivery of products and services to the customer.
• Lead market research to determine underlying customer needs and input to development process.
• Deliver financial results for the product portfolio through pricing, margin, and volume controls.

Skills

Product management

P&L management

Market research

Customer needs analysis

Stakeholder management

Education

Undergraduate degree or product management certificate

Job description

TD Bank Group in Toronto, ON is seeking an experienced Product Manager to own end-to-end product development and the customer experience. The role focuses on regulatory understanding, market and industry insights, and collaboration with Marketing, Sales channels, and Operations to deliver innovative products and processes.

You will manage the product lifecycle with emphasis on ensuring sound business cases and risk controls.