Product Manager

TopHat HR; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

TopHat HR is seeking a hands-on Product Manager to partner with the founders, engineering, and design teams to lead product development and launches. You will translate vision into actionable requirements, prioritize features, and guide the product from concept through first release.

You will influence both consumer and merchant experiences, focusing on engagement, retention, data insights, and product quality, while thriving in a fast-moving startup environment.

Qualifications

• Product management experience with digital or technology products.
• Experience with consumer apps, marketplaces, loyalty, rewards, or two-sided platforms.
• Strong understanding of user experience, engagement, retention, and product growth.
• Comfortable working closely with engineers and designers.
• Data-driven and comfortable defining and analyzing product metrics.
• Highly organized with strong communication and prioritization skills.
• Comfortable working in a fast-moving startup environment.
• Strong ownership mindset and ability to operate with ambiguity.

Responsibilities

• Own and manage the product roadmap and priorities.
• Translate company vision into clear product requirements, user stories, and workflows.
• Work closely with engineering and design from concept through launch.
• Help shape consumer experiences around discovery, rewards, loyalty, personalization, and engagement.
• Help build a strong business and merchant experience.
• Define product KPIs, analytics, tracking, and reporting requirements.
• Use data and user feedback to guide product decisions.
• Manage testing, QA, launch readiness, and post-launch improvements.
• Identify opportunities to improve activation, engagement, retention, and repeat usage.
• Keep teams aligned on priorities, timelines, risks, and product decisions.

Skills

Product management

Consumer apps

Data-driven

Startup environment

Job description

About the Company:

Our client is an early-stage Canadian startup building a new consumer platform that connects people with local businesses through discovery, rewards, exclusive offers, loyalty, and ongoing engagement.

About the Role:

They are looking for a hands-on Product Manager to work closely with the founders, engineering, and design teams to lead product development and launch.

This role is ideal for someone who can think strategically, move quickly, and turn big ideas into clear product requirements and priorities.

You will help shape both the consumer and business experience, with a strong focus on user engagement, retention, data, and product quality.

What You'll Do:

• Own and manage the product roadmap and priorities.


• Translate company vision into clear product requirements, user stories, and workflows.


• Work closely with engineering and design from concept through launch.


• Help shape consumer experiences around discovery, rewards, loyalty, personalization, and engagement.


• Help build a strong business and merchant experience.


• Define product KPIs, analytics, tracking, and reporting requirements.


• Use data and user feedback to guide product decisions.


• Manage testing, QA, launch readiness, and post-launch improvements.


• Identify opportunities to improve activation, engagement, retention, and repeat usage.


• Keep teams aligned on priorities, timelines, risks, and product decisions.

What We're Looking For:

• Product management experience with digital or technology products.


• Experience with consumer apps, marketplaces, loyalty, rewards, or two-sided platforms is a strong asset.


• Strong understanding of user experience, engagement, retention, and product growth.


• Comfortable working closely with engineers and designers.


• Data-driven and comfortable defining and analyzing product metrics.


• Highly organized with strong communication and prioritization skills.


• Comfortable working in a fast-moving startup environment.


• Strong ownership mindset and ability to operate with ambiguity.

Why Join:

You will be joining at an early stage, where the most important product decisions are still being made.

You will work directly with the founding team and have meaningful influence over the roadmap, user experience, data strategy, launch, and long-term direction of the product.

We are looking for someone who wants to do more than manage a roadmap, we want someone excited to help build the product and company from the ground up.

We believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process.