Product Launch & Data Coordinator

Silk & Snow Inc.; Toronto; Hybrid; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid work model

Employee discount on products

Free mattress and bedding set after it

Medical, dental, vision benefits

Job summary

Silk & Snow Inc. is seeking a Coordinator, Product Operations to coordinate product data across vendors and internal teams, ensuring accurate, timely updates. This hybrid role is based in Midtown / North York with close collaboration to the Product Team and external vendors.

You will manage SKU details, packaging information, and product attributes, while auditing data integrity and supporting vendor onboarding and product improvements.

Qualifications

• 1-3 years experience in product management, product development, sourcing, merchandising, or a related discipline.
• Bachelor’s degree in Business, or a related field
• Previous experience with Shopify is considered an asset
• Experience in consumer products, including furniture, home goods, and bedding, within a retail and/or eCommerce environment is an asset.
• Proficient in Excel and/or Google Sheets
• Strong attention to detail and accuracy
• Strong written and verbal communication skills
• Ability to manage multiple timelines, tasks, and stakeholders at the same time.
• Resourceful, proactive, and a true team player

Responsibilities

• Support product launches by coordinating key stages including sampling, channel setup, launch, and post-launch updates in partnership with the Product Team.
• Coordinate required product details before launch, including SKU information, dimensions, weights, materials and packaging ensure all required product information is ready before products move to channel setup, in partnership with external vendors.
• Track product changes after launch, including packaging updates, specification changes, variant additions, and product page updates.
• Maintain accurate product information within internal trackers, product databases, and shared documents resulting in accurate and timely updates.
• Support SKU creation, SKU updates, product attributes, variant details, product specifications, and packaging information.
• Perform a quarterly audit of the product source of truth to identify missing, outdated, or inconsistent data; communicating directly with vendors to collect details.
• Onboard new vendors by communicating and documenting their business information required for Finance, Supply Chain and Product teams.
• Review and organize product performance data, including returns and warranty claims, to facilitate product improvements and assist in coordinating vendor credit chargebacks.
• Monitor vendor and product testing/audit reports to ensure they remain valid and up to date, and work with the Product team to arrange third party quality control inspections and/or factory audits to ensure compliance.

Skills

Product management

Sourcing

Merchandising

Vendor management

Education

Bachelor's degree in Business

Tools

Shopify

Job description

Silk & Snow Inc. is seeking a Coordinator, Product Operations to coordinate product data across vendors and internal teams, ensuring accurate, timely updates. This hybrid role is based in Midtown / North York with close collaboration to the Product Team and external vendors.

You will manage SKU details, packaging information, and product attributes, while auditing data integrity and supporting vendor onboarding and product improvements.