Product Designer II

Best Buy; Vancouver; Hybrid; CAD 85,000 - 100,000; Full time

Benefits offered by this job

Remote-first work environment

Employee discounts on tech from day 1

Flexible health benefits and wellness

Training programs to build new skills

Job summary

Best Buy Canada is seeking a Product Designer II to shape seamless experiences as customers move between online channels and Canada-wide store network. The role suits an experienced designer with curiosity and a balance of strategic and tactical design, strong communication, and the ability to deliver high-quality work within tight timelines.

You will collaborate with Product Managers, Engineers, Marketing, and cross-functional teams to design flows across mobile app, bestbuy.ca, and in-store

Qualifications

• 5+ years of product design experience across strategy, research, and UI design.
• Experience designing end-to-end omnichannel experiences across digital and physical touchpoints.
• Strong communication and stakeholder management across organizational levels.
• Familiarity with AI-enabled design tools and accessibility standards.

Responsibilities

• Frame customer and business problems and align teams.
• Design end-to-end omnichannel experiences across digital and in-store touchpoints.
• Apply design systems for consistency and scalability.
• Plan and conduct qualitative and quantitative research and synthesize insights.
• Collaborate with Product Managers, Engineers, Marketing, and stakeholders to deliver high-quality experiences.
• Leverage AI capabilities to accelerate exploration and communication of ideas.
• Contribute to shared design systems and best practices.

Skills

Product design

Strategy

Research

UI design

Validation

Tools

Figma

Confluence

Jira

Job description

Join us as a Product Designer II and contribute to our One Best Buy vision. In this role, youll help create a seamless shopping experience as customers move between our online channels and Canada-wide store network. This role is ideal for an experienced intermediate designer who brings curiosity and a balanced understanding of strategic and tactical design. Strong communication skills and the ability to consistently deliver high-quality work within tight timelines are essential. Collaborate with partners and stakeholders to envision and design seamless end-to-end experiences across our mobile app, bestbuy.ca, and in-store touchpoints. As an active member of Best Buy Canada’s Product Design community, youll also contribute to shared design systems, practices, and ways of working. This role reports to the Experience Design Lead for the One Best Buy Team. We practice a remote first working model, leveraging in person interactions at our head office, in beautiful Vancouver, BC, for strategic, collaborative, and social purposes.

This posting is for a vacancy.

What youll do:

Help frame customer and business problems, needs, and opportunities to help teams align. Contribute to end-to-end omnichannel experiences by designing flows, interactions, and interfaces that connect digital and in-store touchpoints. Apply design systems, patterns, and frameworks to ensure consistency and scalability across customer journeys. Plan and conduct qualitative and quantitative research; synthesize findings into actionable insights that inform product, service, and business decisions. Translate user insights, product strategy, and business goals into clear problem statements and scalable design solutions. Collaborate with Product Managers, Engineers, Marketing, and cross-functional stakeholders to deliver feasible, high-quality experiences. Leverage modern design tools and AI capabilities to accelerate exploration, iteration, and communication of ideas. Contribute to shared design systems, documentation, and best practices to improve consistency across teams.

What are looking for:

• 5+ years of product design experience across strategy, research, interaction/UI design, and validation.
• Experience designing end-to-end experiences over multiple touchpoints, spanning digital and physical channels.
• Ability to ramp up quickly on in-flight work and deliver within set timelines.
• Strong communication and stakeholder management across organizational levels.
• Comfortable facilitating through ambiguity to drive cross-functional alignment.
• Experience in complex, agile, product-driven environments with multi-platform systems (legacy and modern).
• Experience with Figma, Confluence, and Jira.
• Exposure to and knowledge of best practices for AI-enabled tools, design systems, accessibility standards.
• Proactive, growth-oriented mindset.

Why youll love it here:

• Remote-first work environment.
• Employee discounts on awesome tech from day one.
• Flexible health benefits and wellness program.
• Training programs to build new and transferable skills.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. We believe in a fair and inclusive hiring process. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology. Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast.

Annualized Compensation Range $85,000.00 - $100,000.00. Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.

Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3