Product Advisor - Mini Vancouver

OpenRoad Auto Group Limited; Vancouver; On-site; CAD 48,000 - 150,000; Full time

Benefits offered by this job

Discounted vehicle purchasing program

RRSP matching

Referral bonuses

Extended health and dental plan (FT)

Training & development

Job summary

OpenRoad Auto Group Limited in Vancouver seeks a Product Advisor to sell new and pre-owned vehicles at Mini Vancouver. This full-time role focuses on understanding customer needs, maximizing sales, and expanding the customer base through referrals.

You’ll participate in product training, maintain product knowledge, and meet monthly goals while delivering a superior guest experience. BC driver's license required; bilingual assets a plus.

Qualifications

• Prior automotive sales experience required.
• Be coachable and eager to learn.
• Excellent telephone and written communication skills.
• Ability to work with all levels of the organization.
• Strong computer skills (internet & MS Office) with records maintenance.
• Effective negotiation skills and sound decision-making.
• Ability to build rapport with customers.
• BC driver’s license is required; ICBC abstract may be requested.

Responsibilities

• Sell new and pre-owned vehicles by identifying customer needs.
• Maximize sales and profits by meeting/exceeding goals.
• Grow customer base via prospecting and referrals.
• Provide guests with a superior experience and exceed expectations.
• Demonstrate strong product knowledge and complete training.
• Set monthly productivity goals and plan how to reach them.

Skills

Automotive sales

Coachable

Interpersonal skills

Phone & written comms

Teamwork

Computer skills

Negotiation

Rapport building

BC driver’s license

Additional language

Tools

MS Office

Job description

DRIVING POSSIBILITIES

Position: Product Advisor
Status: Full-Time

Dealership: Mini Vancouver
Department: Sales

Compensation: $48,000 - $150,000 per year plus bonus

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)
• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES:

• Selling new and pre-owned vehicles by determining customer needs.
• Maximize vehicle sales and profit by meeting and exceeding established sales goals.
• Promote new business and contribute to company’s customer base by seeking new customers through prospecting and referral networks.
• Providing a superior experience for our guests in an effort to exceed their expectations.
• Demonstrating a high level of product knowledge, including participating in any and all product training available.
• Set goals for each month’s productivity; plan and organize how to reach those objectives.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Have previous automotive sales experience.
• Be coachable and be open to learning.
• Have good interpersonal skills; excellent telephone and written communication skills.
• The ability to work effectively with all levels of the organization.
• Strong computer skills (internet & MS Office), with ability to maintain records using computerized system.
• Effective negotiation skills, with ability to make sound decisions.
• Ability to build and maintain rapport with customers.
• VSA License is an asset.
• Possesses a valid British Columbia Driver’s License and be able to present a current copy of their Abstract (ICBC driver’s record) for review.
• Additional language is an asset.

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.