Market Development Manager

Jobtailor; Brossard; On-site; CAD 90,000 - 140,000; Full time

Job summary

Desjardins is seeking a senior leader to manage a team selling financial products and services in the Montérégie region. You’ll drive strategic and operational performance, build client relationships and develop business plans that align with the organization’s priorities.

Fluency in French and English is required. You will coach and motivate staff, promote the Desjardins brand, and lead continuous improvement to increase profitability and service quality.

Qualifications

• Bachelor's degree in a related field.
• Eight years of relevant experience.
• Strong bilingual communication in French and English.
• Ability to lead, coach and motivate a team.
• Ability to build effective teams and drive results.

Responsibilities

• Lead the strategic and operational management of a team selling financial products and services.
• Build and maintain long-term relationships with members and clients.
• Develop and monitor a business plan addressing priorities, challenges and objectives.
• Ensure sector performance and prudent risk management.
• Follow up on results and manage department performance.
• Support the supervisor in developing business strategies aligned with Desjardins's priorities.
• Promote service quality, business relationships and member/client experience.
• Implement and monitor action plans to achieve targets.
• Establish management and communication practices supporting talent acquisition and development.
• Lead, coach and motivate team members to develop skills and engagement.

Skills

Team Leadership

Business Strategy Development

Performance Management

Bilingual Communication (French and E…

Risk Management

Education

Bachelor's Degree

Job description

• Lead the strategic and operational management of a team selling financial products and services


• Build and maintain long‑term business relationships with members and clients


• Develop and monitor a business plan addressing priorities, challenges and objectives


• Ensure sector performance and sound, prudent risk management


• Follow up on results and manage department performance


• Support the immediate supervisor in developing business strategies aligned with Desjardins's strategic priorities


• Ensure service quality, business relationships and the member/client experience


• Implement and monitor action plans to achieve target results


• Establish management and communication practices supporting talent acquisition, talent management, team synergy and change management


• Lead, coach and motivate team members to develop skills, increase engagement and empower employees


• Implement and develop a competitive, profitable service offering with partnerships across the organization


• Ensure process efficiency and continuous improvement, and increase profitability


• Promote the Desjardins brand and strengthen the organization's community presence


• Uphold Desjardins's cooperative values

Requirements

• Bachelor's degree in a related field


• A minimum of eight years of relevant experience


• Other combinations of qualifications and relevant experience may be considered


• Strong communication skills in both French and English, both oral and written


• Ability to lead, coach and motivate a team


• Ability to develop talent and manage employee performance


• Ability to build effective teams


• Ability to make quality decisions and drive results


• Knowledge of the organization and the relevant line of business

Core Competencies

Demonstrates expertise in strategic and operational management of financial products and services, with a strong focus on team leadership, talent development, and performance management. Proficient in building long-term business relationships and ensuring service quality while driving profitability and process efficiency.

Highest-signal resume keywords

• Team Leadership


• Business Strategy Development


• Performance Management


• Bilingual Communication (French and English)


• Risk Management

Hard Skills

• Business Plan Development


• Performance Monitoring


• Risk Management


• Process Efficiency


• Service Offering Development

Soft Skills

• Team Motivation


• Talent Development


• Effective Communication


• Decision Making


• Relationship Building

Certifications & Qualifications

• Bachelor's Degree

Industry Keywords

• Financial Products


• Client Experience


• Continuous Improvement


• Community Presence


• Cooperative Values