Procurement Coordinator

SE Health; Markham; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

SE Health is looking for a Procurement Coordinator to act as the main contact for vendor accounts, manage purchasing activities, and ensure effective supplier relationships. This hybrid role requires strong communication and leadership skills, attention to detail, and a solid educational background in Business or Procurement. Join SE Health to contribute to quality service delivery and develop your career in a supportive environment with competitive benefits.

Benefits

Competitive pay and benefits

Pension plan

Work-life balance

Qualifications

• Post-secondary education in Business, Procurement, or Purchasing.
• Customer service experience is an asset.
• Experience in a purchasing environment is an asset.

Responsibilities

• Primary contact for all national supplier accounts related to procurement.
• Develop and maintain relationships with supplier contacts.
• Analyze purchasing information for suppliers.

Skills

Customer service

Communication

Attention to detail

Interpersonal skills

Leadership

Education

Post-secondary education in Business, Procurement, or Purchasing

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

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• This position is the primary point of contact for all SE staff with questions or queries related to SE vendor accounts.
• Regular interaction with key account managers is required to maintain vendor / partner relationships. Strong customer service skills are essential.
• Stay current with changes and growth within SE to provide the required products and services to meet contract demands.

Location : Hybrid to Markham office (Min. 3 days / week onsite)

Position Responsibilities :

• Primary contact for all national supplier accounts related to procurement, including coordinating purchasing activities, researching, identifying, and evaluating vendors for pricing and quality, and developing or creating standards.
• Train users on web access supplier sites and maintain SE user information on these sites.
• Troubleshoot client issues with orders and access to vendor portals.
• Develop and maintain cooperative relationships with supplier contacts.
• Assist with day-to-day operations at the corporate office.
• Assist with preparation of RFI documents as needed.
• Participate in RFP processes for new vendors or existing services / supplies scheduled for review.
• Ensure the corporate office is stocked with essential supplies.
• Process inbound mail and outbound courier packages.

Account Management

• Analyze, identify, and communicate purchasing information.
• Work with existing suppliers to add new services or enhancements.
• Maintain and update account and user information.
• Review supplier invoices and resolve discrepancies.
• Respond to inquiries about order status, changes, and inventory.
• Schedule or expedite deliveries, resolve shortages, missed or late deliveries, and other issues with suppliers.
• Review requisition orders for accuracy and specifications.
• Maintain purchasing files, reports, and price lists.
• Monitor supplier performance and recommend modifications as needed.

Manage SE Programs

• Keep all program information on MySE current.
• Respond to staff inquiries, distribute links and FAQs, and liaise with suppliers.
• Add new programs as requested.
• Distribute program information and FAQs.
• Monitor programs and services to ensure they meet requirements.

Project Administration

• Gather information to document projects.
• Collaborate with vendors, partners, and internal stakeholders.
• Participate in project planning meetings.
• Monitor and communicate key milestones.
• Document and address issues in the issue log.

Ongoing Evaluation of Vendor / Partner Contracts

• Conduct price checks with competitors periodically.
• Meet with competitors to stay current with the marketplace.
• Assist with RFP / RFI processes for existing services and new vendors.

Other

• Engage in continuous learning and professional development.
• Support reception activities, including phone, mail, courier, and supplies management.
• Request certificates of insurance as needed.
• Respond to new product requests with appropriate suppliers.

Qualifications :

• Post-secondary education in Business, Procurement, or Purchasing.
• Customer service experience is an asset.
• Experience in a purchasing environment is an asset.
• Leadership skills to manage projects effectively.
• Intermediate knowledge of Microsoft Excel, Word, PowerPoint, Outlook.
• Strong communication and interpersonal skills.
• Attention to detail and high standards of quality.

About SE Health

At SE, we love what we do. We bring hope and happiness to clients, homes, and communities across Canada. We treat everyone with dignity, build empathy, and do the right thing. As a not-for-profit social enterprise, we share knowledge, provide excellent care, and help clients achieve their health and wellbeing goals. We offer a supportive, inclusive workplace with competitive pay, benefits, pension, and work-life balance. Join us to make a difference.

For health and safety, SE Health requires full COVID-19 vaccination for all employees, defined as both doses plus 14 days since the last dose.

We support employee success and offer accommodations for illness or disability. Contact our Talent Acquisition team at [emailprotected] if needed.

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