Process Improvement Specialist

CBRE; Toronto; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Group Retirement Program

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Job summary

CBRE in Toronto, Ontario is seeking a Process Improvement Specialist to lead analytical and engineering work across HVAC operations, data analytics, and building automation. You will collaborate with operations and service providers to optimize client outcomes and drive efficiency.

Ideal candidates bring facilities management experience, strong troubleshooting, and a solid foundation in Python/Power BI, with clear communication and the ability to work with minimal supervision in a dynamic

Qualifications

• Experience in a coordinator capacity (facilities management/commercial real estate)
• Post-secondary education (or equivalent), preferably in engineering
• Strong troubleshooting aptitude
• Data aggregation and analysis experience (Power BI, SQL)
• Fundamental knowledge of visual programming and Python
• Strong written/verbal English communication skills
• Self-starter with ability to work under minimal supervision
• Authorized to work in Canada without visa sponsorship now or in the future.

Responsibilities

• Perform analytical studies (e.g., maintenance/operational costs) and descriptive reporting
• Predictive analysis / Process engineering of HVAC operations to improve service effectiveness
• Troubleshoot HVAC issues with operations department using a theoretical approach
• Lead alongside unionized staff in a leadership capacity
• Perform Root Cause Analysis investigations to remediate problems at source
• Liaise between service providers to maintain client standards of care
• Spearhead Energy Smart Operations initiatives and associated metrics
• Build automation programming and efficiency improvements
• Advance the 5 Year Plan from technical, innovation, procedural, and documentation perspectives
• Assist new property start-ups with SOP creation
• Perform other projects and duties as assigned.

Skills

Analytical ability

Strong English communication

Leadership capacity

Education

Post-secondary education (engineering preferred)

Tools

Power BI

SQL

Python

Visual programming

MS Office

Job description

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About The Role

CBRE are actively seeking a Process Improvement Specialist located in Toronto, Ontario whose main responsibilities will include, but are not limited to, the following:

• Perform analytical studies (e.g., maintenance/operational costs/ etc.) including descriptive reporting
• Predictive analysis / Process engineering of HVAC operations to improve effectiveness of service to clients
• Troubleshoot HVAC issues in conjunction with operations department providing a theoretical approach to situations
• Work alongside unionized staff in a leadership capacity
• Perform Root Cause Analysis investigations to remediate problems from the source
• Liaise between various service providers to ensure standard of care is maintained for clients
• Spearhead the Energy Smart Operations initiatives and the associated metrics
• Building automation programming and efficiency enhancements
• Progress the "5 Year Plan" along from a technical, innovation, procedural, and documentation standpoint
• Assist new property start-ups using technical knowledge such a creating Standard Operation Procedures
• Performs other projects and duties as assigned.

What You’ll Need

• Our ideal candidate will have experience in a coordinator capacity (preferably in facilities management and/or commercial real estate)
• Post-secondary education (or equivalent combination of education and experience), preferably in engineering
• Strong troubleshooting aptitude
• Ability to work at critical facilities such as commercial offices, data centers, healthcare, or industrial sites is an asset
• Intermediate level working knowledge of MS Office applications (i.e., Word, Excel, PowerPoint, etc.)
• Experience in data aggregation and analysis (e.g. Power BI, entry level SQL, etc.)
• Fundamental knowledge of visual programming and Python language
• Proven analytical capabilities with demonstrated attention to detail
• Strong written/verbal English communication skills; ability to communicate complex information in a clear/concise manner, particularly in client facing situations
• Self-starter with ability to work under minimal supervision
• Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range for this role is between $60,000 - $65,000 annually. The compensation provided to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: Group Retirement Program, Medical, Dental and Vision coverage, Life Insurance and more. This posting is for an existing vacancy.

Equal Employment Opportunity Statement

CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at Via telephone at [phone] (Canada) and [phone] (U.S.)