Assistant Operations Manager

CBRE; Toronto; On-site; CAD 110,000 - 130,000; Full time

Benefits offered by this job

Group retirement program

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Job summary

CBRE is seeking an Assistant Operations Manager in Canada to oversee maintenance and repair for facilities, campuses, or portfolios. You will supervise the operating systems, coordinate budgets, and lead a team to deliver timely, high‑quality work while fostering tenant and trade relationships.

This role requires 5–8 years of supervisory experience, strong MS Office skills, and a proactive, energy‑savvy mindset to optimize building performance and costs.

Qualifications

• High School Diploma, GED, or trade school diploma with 5–8 years of job-related experience.
• In lieu of a diploma, a combination of experience and education will be considered.
• Prior shift manager or supervisory experience preferred.
• Strong MS Office knowledge (Word, Excel, Outlook) is expected.

Responsibilities

• Directly supervise all functions of the building’s operating systems including HVAC, electrical, plumbing, and life safety.
• Assist in maintaining relationships with tenants and trades, ensuring on-site safety and adherence to rules.
• Assist in preparing and tracking operating expenses and capital budgets; participate in capital expenditure planning.
• Monitor preventive maintenance programs and ensure staff and contractors meet deadlines.
• Collaborate on objectives, conduct evaluations, and recruit staff as needed.
• Develop methods to improve energy efficiency and cost effectiveness; coach staff for growth.
• Coordinate daily activities, set schedules, and manage deadlines; ensure timely work completion.
• Prepare cost estimates for work orders and construction projects; establish facilities budgets.
• Respond to emergencies and seek assistance when required.
• Lead by example; communicate complex ideas clearly and influence stakeholders.

Skills

Supervision

Microsoft Office

Organizational Skills

Mathematical Skills

Communication

Education

High School Diploma or equivalent

Job description

About The Role

As a CBRE Assistant Operations Manager, you will supervise the team responsible for planning, coordinating, and managing ongoing maintenance and repair operations for a facility, a campus, or a portfolio of buildings. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs of equipment and systems.

What You’ll Do

• Directly supervise all functions of the building’s operating systems including HVAC, electrical, plumbing, building automation, life safety systems, emergency generators, fire protection etc., whether it be operating, repairs, maintenance or replacement.
• Assist in maintaining excellent employee, tenant, and trade relationships, by dealing co-operatively with any concerns, meeting with tenants to resolve any comfort concerns that they may have and by dealing directly with the trades where they’s involved in capital or major projects. Provide input that clearly represents and protects the property when dealing with the Construction Group. Ensure trades, while on site, is adhering to the rules and regulations of the building.
• Assist the Manager, Operations in the preparation, tracking and reporting on all related operating expenses and capital budgets while keeping with the annual objectives and establishing the scope and timing of capital expenditures relating to approved projects.
• Assist by monitoring and adjusting preventative maintenance programs to reflect changing conditions and requirements and monitor the benchmark service reports to ensure that staff and contractors are meeting the deadlines set within both these systems,
• Assist the Manager of Operations by collaborating on set objectives for the operational team, perform staff evaluations and monitor in-direct reports’ evaluations to ensure that employees are meeting their objectives.
• Assist the Manager, operations, where defined, to negotiate and administer various service agreements that apply to this department.
• Investigate, develop and implement methods by which to make the building more environmentally efficient (energy management) and cost effective by way of lighting, heating, cooling or any other method prescribed as procedural by Brookfield Properties. Track the training and development of staff. Conduct performance evaluations and provide coaching opportunities. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Ensure that the mechanics and technicians have the proper information and materials about assignments to complete work activities in a high-quality and timely fashion.
• Develop material and labor cost estimates for work orders, preventative maintenance activities, systems, and construction projects.
• Establish and maintain budgets for facilities maintenance.
• Respond to emergency situations and ask for help when needed.
• Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.
• Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view.
• Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals.
• Communicate difficult and complex ideas with the ability to influence.

What You’ll Need

• High School Diploma, GED, or trade school diploma with 5-8 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift manager or supervisory experience preferred.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• The innovative mentality to develop methods that go beyond existing solutions.
• Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills with an advanced inquisitive mindset.
• Highly sophisticated math skills. Ability to calculate somewhat complex figures such as percentages, fractions, and other financial-related calculations.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the Canada without the need for visa sponsorship now or in the future

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range being offered for the Assistant Operation Manager position is between $110,000 and $130,000 annually. The compensation that is provided to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: Group Retirement Program, Medical, Dental and Vision coverage, Life Insurance and more. Equal Employment Opportunity Statement: CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at Via telephone at [phone] (Canada) and [phone] (U.S.)