Senior Process Improvement Lead

Insight Global; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading staffing and consulting firm is seeking a Process Manager in Toronto, Ontario. The role entails overseeing critical business processes, ensuring stakeholder engagement, and leading a team towards continuous improvement. Candidates should have a Bachelor's degree and at least 5 years of relevant experience in process management or project management. Experience using Lean Six Sigma and working in the financial industry is a plus. This position offers an opportunity to innovate and enhance operational effectiveness within a dynamic environment.

Qualifications

• Minimum 5 years of experience in process management or related fields.
• Experience in a cross-functional environment managing stakeholder expectations.
• At least 2 years leading a team.

Responsibilities

• Oversee and enhance critical business processes as a Process Owner.
• Evaluate processes using KPIs and develop risk mitigation plans.
• Lead stakeholder engagement and foster alignment for process success.
• Conduct regular risk governance activities and manage audits.
• Manage Business Continuity Planning for applicable processes.

Skills

Process management

Risk management

Continuous improvement

Team leadership

Stakeholder management

Education

Bachelor's degree

Tools

Lean Six Sigma

SQL

Tableau

Job description

A leading staffing and consulting firm is seeking a Process Manager in Toronto, Ontario. The role entails overseeing critical business processes, ensuring stakeholder engagement, and leading a team towards continuous improvement. Candidates should have a Bachelor's degree and at least 5 years of relevant experience in process management or project management. Experience using Lean Six Sigma and working in the financial industry is a plus. This position offers an opportunity to innovate and enhance operational effectiveness within a dynamic environment.