Pro-Shop Associate

Jericho Tennis Club; Vancouver; Hybrid; CAD 26,000 - 29,000; Part time

Benefits offered by this job

Discounted Meals

Health and Dental Benefits

Discounted Store Product

Job summary

Jericho Tennis Club is seeking a part-time Pro Shop Associate in Vancouver to manage the club’s online shop, assist members, and handle sales transactions. You'll support events, inventory, and product education for tennis and squash enthusiasts, with weekend scheduling and a friendly team culture.

The role requires retail or merchandising experience, basic racquet sports knowledge, and willingness to learn stringing.

Qualifications

• Prior racquet sports experience preferred; other sports experience would be ideal.
• Retail and/or merchandising experience is an asset.
• Ability to string or learn to string racquets for tennis and squash.
• Excellent communication skills required.
• Excellent listening and comprehension skills required.
• Positive interpersonal skills required.
• Ability to work well under pressure and coordinate multiple tasks.
• Ability to lift 25lbs and bend while performing work duties.

Responsibilities

• Developing our online shop through Shopify.
• Creating and executing sales programs in line with club events.
• Producing and updating sales reports.
• Contributing content to club newsletters and e-communications.
• Ability to explain tennis, squash and athletic products and services.
• Racquet stringing (will be taught if no prior experience).
• Works with Tennis and Squash Professionals in setup and execution of special events, and sales.
• Communicate with new and existing suppliers to source new products and order replacement stock.
• Ensure pro shop is stocked of merchandise in a presentable way.
• Meets and greets all guests in a friendly, courteous, and professional manner.
• Professional and clear communication to assist members selecting services or equipment.
• Undertaking account transactions and receiving payments
• Counting monthly inventory and doing regular spot checks as requested
• Receiving and pricing new inventory
• Maintains good personal hygiene, reports to work wearing a clean, neat attire that follows standards.
• Other duties as assigned.

Skills

Racquet sports

Retail merchandising

Racquet stringing

Communication

Active listening

Interpersonal skills

Multitasking

Lifting 25 lbs

Tools

Shopify

Job description

JERICHOTENNIS CLUB

Pro-Shop Associate

Position: Pro Shop Associate

Department: Pro Shop

JobType: PTE(Part Time)

Salary Range: $19 to $21hourly

Schedule: Priority onweekends roughly 9am to 5pm

THE OPPORTUNITY

Join the teamat the beautiful and iconic Jericho Tennis Club where you will enjoy a friendlyand open culture that supports amazing interactions between colleagues and ourmembers. The Pro Shop Associate is an important role internally and is one ofthe many areas where we connect with our members around what we all love:racket sports!

ESSENTIAL DUTIES & RESPONSIBILITIES

• Developing our online shop through Shopify
• Creating and executing sales programs in line with other club events
• Producing and updating sales reports
• Contributing content to club newsletters and e-communications.
• Ability to explain tennis, squash and athletic products and services.
• Racquet stringing (will be taught if no prior experience).
• Works with Tennis and Squash Professionals in setup and execution ofspecial events, and sales.
• Communicate with new and existing suppliers to source new products andorder replacement stock.
• Ensure pro shop is stocked of merchandise in a presentable way.
• Meets and greets all guests in a friendly, courteous, and professionalmanner.
• Professional and clear communication to assist members selectingservices or equipment.
• Undertaking account transactions and receiving payments
• Counting monthly inventory and doing regular spot checks as requested
• Receiving and pricing new inventory
• Maintains good personal hygiene, reports to work wearing a clean, neatattire that follows standards.
• Other duties as assigned.

REQUIRED QUALIFICATIONS & EXPERIENCE

• Priorracquet sports related experience preferred. Other sports experience would beideal.
• Retailand/or merchandising experience is an asset.
• Abilityto string or learn to string racquets for tennis and squash.
• ExcellentCommunication skills required.
• Excellentlistening and comprehension skills required.
• Positiveinterpersonal skills required.
• Abilityto work well under pressure and coordinate multiple tasks.
• Abilityto lift 25lbs and bend while performing work duties.

COMPENSATION & BENEFITS

• Discounted Meals, Health and Dental Benefits (ifeligible),
• Discounted Store Product, including product from Wilson,Babolat, Head, Yonex, Nike Tennis, Lija, Lacoste, Dunlop, and Tecnifibre.

JOIN US!

Jericho Tennis Club is an Equal Employment Opportunityemployer.

We celebrate and take great pride in providing equalopportunities to all applicants and employees.

Jericho firmly enforces thispolicy and does not discriminate or tolerate discrimination based on age, race,colour ancestry, place of origin, religion, marital status, family status,physical or mental disability,sex, political belief, gender identity or expression, or any other prohibitivegrounds.