Pro Account Sales Specialist: Build Key Pro Partnerships

The Home Depot; Canada; On-site; CAD 42,000 - 56,000; Full time

Job summary

The Home Depot is seeking Pro Account Sales Associates to build relationships with industrial and commercial customers, providing expert product knowledge and tailored solutions. You will work on the store floor and in client sites, delivering quotes, processing orders, and ensuring customer satisfaction through proactive follow-up.

You will develop and maintain top Pro accounts, meet sales goals, and collaborate with store management to resolve issues while expanding the Pro program across

Qualifications

• Customer service and relationship-building required.
• Knowledge of products across departments.
• Maintain store standards and ensure on-shelf availability.

Responsibilities

• Prospect new business and engage customers on the sales floor.
• Develop relationships with Pro customers and anticipate their needs.
• Present solutions, upsell, and close sales to meet customer goals.
• Keep top accounts profiled and develop new ones.
• Follow up to ensure customer satisfaction and coordinate with management.
• Meet personal and team sales goals and plan development with supervisor.
• Deliver on-site sales presentations with supervisor approval.
• Generate customer quotes and process orders efficiently.
• Ensure orders are picked up and delivered; train staff on Pro Program.

Skills

Customer Service

Product Knowledge

Store Standards

Education

High School Diploma or equivalent

Job description

The Home Depot is seeking Pro Account Sales Associates to build relationships with industrial and commercial customers, providing expert product knowledge and tailored solutions. You will work on the store floor and in client sites, delivering quotes, processing orders, and ensuring customer satisfaction through proactive follow-up.

You will develop and maintain top Pro accounts, meet sales goals, and collaborate with store management to resolve issues while expanding the Pro program across