Private Aviation Dispatch & Trip Coordinator

Flightpath; Cambridge; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Accommodation available

Accessible recruitment process

Inclusive workplace

Job summary

Flightpath, a growing private aviation company, seeks a detail-oriented Flight Coordinator to join our Dispatch team in Canada. You will coordinate trip logistics, monitor flight activity, and keep stakeholders informed as plans evolve, delivering safe and seamless travel experiences.

Ideal candidates have a degree or diploma in Business, Aviation Management or related fields and a proven customer service mindset.

Qualifications

• Bachelor's degree or diploma in Business, Aviation Management or related field preferred; equivalent experience considered.
• Previous customer service experience required, with professional client interaction.
• Experience in aviation, flight operations, dispatch or airport operations is an asset.
• Strong organizational skills and attention to detail to manage multiple priorities.
• Excellent written and verbal communication; ability to adapt when plans change.

Responsibilities

• Monitor departures, flights and arrivals; update flight information and escalate concerns promptly.
• Prepare and update trip itineraries, schedules and operational details.
• Coordinate ground handling, fuel, crew accommodations, transportation and positioning travel.
• Assist with customs documentation, airport arrangements and permit coordination.
• Arrange passenger transport, catering and special requests with discretion and care.
• Communicate changes clearly to crews and service providers; maintain trip records and shift handovers.
• Verify crew documents for completeness and currency; use JetInsight and Air Crew Academy for records.
• Follow safety procedures and suggest improvements to coordination and service.

Skills

Aviation knowledge

Customer service

Attention to detail

Microsoft 365

Flight operations

Ground handling coordination

Education

Bachelor's degree or diploma in Business, Aviation Management, or related field

Tools

JetInsight

Air Crew Academy

Job description

Flightpath, a growing private aviation company, seeks a detail-oriented Flight Coordinator to join our Dispatch team in Canada. You will coordinate trip logistics, monitor flight activity, and keep stakeholders informed as plans evolve, delivering safe and seamless travel experiences.

Ideal candidates have a degree or diploma in Business, Aviation Management or related fields and a proven customer service mindset.