Flight Coordinator - Dispatch

Flightpath; Cambridge; Vor Ort; CAD 52.000 - 76.000; Vollzeit

Benefits dieser Stelle

Accommodation available

Accessible recruitment process

Inclusive workplace

Zusammenfassung

Flightpath, a growing private aviation company, seeks a detail-oriented Flight Coordinator to join our Dispatch team in Canada. You will coordinate trip logistics, monitor flight activity, and keep stakeholders informed as plans evolve, delivering safe and seamless travel experiences.

Ideal candidates have a degree or diploma in Business, Aviation Management or related fields and a proven customer service mindset.

Qualifikationen

• Bachelor's degree or diploma in Business, Aviation Management or related field preferred; equivalent experience considered.
• Previous customer service experience required, with professional client interaction.
• Experience in aviation, flight operations, dispatch or airport operations is an asset.
• Strong organizational skills and attention to detail to manage multiple priorities.
• Excellent written and verbal communication; ability to adapt when plans change.

Aufgaben

• Monitor departures, flights and arrivals; update flight information and escalate concerns promptly.
• Prepare and update trip itineraries, schedules and operational details.
• Coordinate ground handling, fuel, crew accommodations, transportation and positioning travel.
• Assist with customs documentation, airport arrangements and permit coordination.
• Arrange passenger transport, catering and special requests with discretion and care.
• Communicate changes clearly to crews and service providers; maintain trip records and shift handovers.
• Verify crew documents for completeness and currency; use JetInsight and Air Crew Academy for records.
• Follow safety procedures and suggest improvements to coordination and service.

Kenntnisse

Aviation knowledge

Customer service

Attention to detail

Microsoft 365

Flight operations

Ground handling coordination

Ausbildung

Bachelor's degree or diploma in Business, Aviation Management, or related field

Tools

JetInsight

Air Crew Academy

Jobbeschreibung

Join Flightpath and help bring every journey together.

Behind every successful flight is a team making sure the details come together.

Flightpath is a growing private aviation company providing aircraft management and charter services across Canada and the United States. We’re looking for a resourceful, detail-oriented Flight Coordinator to join our Dispatch team and help deliver safe, seamless and personalized travel experiences.

Whether you’re a recent aviation graduate ready to apply your knowledge or have a few years of relevant experience, this is an opportunity to develop your skills and contribute to a growing operation.

The Opportunity at Flightpath

Flightpath offers the opportunity to make a meaningful impact within a growing business aviation organization where safety, professionalism, and client service are fundamental to everything we do.

Working closely with Pilots, Flight Operations, Maintenance, Charter Sales and Aircraft Owner Services, you’ll coordinate trip logistics, monitor flight activity and keep people informed as plans evolve. You’ll bring curiosity, sound judgment and a willingness to learn. In return, you’ll gain practical exposure to private aviation operations, where exceptional client service and dependable coordination make a difference every day.

What You’ll Do

• Monitor departures, active flights and arrivals, maintaining accurate flight information and promptly escalating delays, missing reports or operational concerns.
• Prepare and update trip itineraries, schedules and operational details.
• Coordinate ground handling, fuel, crew accommodations, transportation and positioning travel.
• Support customs documentation, airport arrangements and permit coordination in accordance with established procedures.
• Arrange passenger transportation, catering and special requests, with care and discretion.
• Communicate changes clearly and promptly to crews, internal teams and service providers.
• Maintain accurate trip records, operational systems and shift handovers.
• Collect and check crew documents for completeness and currency, maintaining records in JetInsight and Air Crew Academy.
• Follow established safety procedures and contribute ideas that improve coordination and service.

What You Bring

• A bachelor’s degree or diploma in Business, Aviation Management, Flight Operations or a related field is preferred; an equivalent combination of education and relevant experience will be considered.
• Previous customer service experience is required, with the ability to respond professionally and thoughtfully to client needs.
• Experience in aviation, flight operations, flight coordination, dispatch or airport operations is an asset.
• An exceptional customer service mindset, with a proactive approach to anticipating needs and delivering a seamless, personalized experience.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
• Clear, professional written and verbal communication.
• Sound judgment, critical thinking and problem-solving skills, with the ability to remain calm and adaptable when plans change.
• Strong working knowledge of Microsoft 365 and the ability to quickly learn flight scheduling and operational systems.
• A dependable, collaborative approach, with ownership of tasks and consistent follow-through.
• A strong commitment to safety, discretion and confidentiality.

Schedule & Required Availability

Private aviation operates beyond standard business hours. Candidates must be available for:

• Rotating eight-hour shifts within an operational coverage window of 6:00 a.m. to midnight.
• Scheduled weekend shifts and statutory holidays.
• Participation in an on-call rotation, including responding to operational needs outside scheduled shifts.

Weekend shift hours and on‑call arrangements will be discussed during the recruitment process.

At Flightpath, we are committed to building a workplace founded on professionalism, respect, collaboration, and inclusion. We believe diverse perspectives strengthen our team, enhance innovation, and elevate the exceptional service we provide to our clients.

Flightpath is committed to providing an accessible recruitment experience. Accommodation is available throughout the recruitment and selection process in accordance with applicable human rights legislation. If you require accommodation at any stage of the process, please let us know and we will work with you to meet your needs.

Thank you forconsideringa career with Flightpath. Our team will contact applicants selected to move forward in the recruitment process. Applicants must be legally authorized to work in Canada at the time of application.