Flight Coordinator (Dispatch)

Flightpath; Cambridge; On-site; CAD 33,062 - 37,195; Full time

Benefits offered by this job

Health and Wellness Spending Account

RRSP Matching Program

Paid time off and holiday leave

Opportunities for professional growth

Collaborative team environment

Job summary

A leading aviation company in Cambridge is seeking an Entry-level Dispatch Team member to deliver exceptional hospitality in a fast-paced aviation environment. This role requires 2+ years of experience in luxury hospitality or aviation operations, strong problem-solving skills, and meticulous attention to detail. Competitive salary of $24-27/hour, along with health benefits and growth opportunities. Apply by December 1 at 5 p.m. at [e-mail].

Qualifications

• 2+ years of experience in luxury hospitality, customer service, or aviation operations.
• Strong problem-solving skills, anticipating challenges and finding proactive solutions.
• Meticulous attention to detail in flight operations and client preferences.

Responsibilities

• Ensure each client’s journey is effortless and personalized.
• Anticipate and accommodate special requests for enhanced travel.
• Monitor flights in real time and maintain communication with clients.
• Support pilots with pre-flight preparations and logistics coordination.

Skills

Luxury hospitality experience

Customer service

Aviation operations

Problem-solving skills

Communication abilities

Coordination abilities

Tools

Microsoft Office Suite

Job description

Join Flightpath Charter Airways – Where Excellence in Hospitality Takes Flight

At Flightpath Charter Airways, we don’t just fly—we create exceptional experiences. Our team is dedicated to delivering seamless, first-class service with precision, care, and attention to detail. If you have a passion for hospitality and thrive in a fast-paced aviation environment, we invite you to be part of our journey as a member of our Dispatch Team.

Role Description

Deliver Unparalleled Hospitality

• Ensure each client’s journey is effortless and personalized, catering to their needs with warmth, professionalism, and discretion.
• Anticipate and accommodate special requests, providing bespoke solutions that enhance their travel experience.

Go Above & Beyond in Service

• Offer tailored recommendations, from luxury ground transportation to gourmet in-flight catering, ensuring every detail aligns with our clients’ expectations.
• Collaborate with pilots, crew, and service vendors to provide seamless, first‑class experiences from departure to arrival.

Master the Art of Precision & Coordination

• Proactively address potential travel challenges, ensuring smooth operations with minimal disruptions.
• Monitor flights in real time, maintaining clear and timely communication with clients, flight crews, and operational teams.
• Support pilots with pre‑flight preparations, securing necessary approvals and coordinating logistics with meticulous attention to detail.

Build Trust Through Transparency & Expertise

• Communicate flight details clearly and professionally, setting expectations while maintaining a client‑first approach.
• Keep detailed records of flight plans, journey logs, and trip itineraries, ensuring compliance with Transport Canada regulations.

Qualifications

• 2+ years of experience in luxury hospitality, customer service, or aviation operations.
• A genuine commitment to elevating the client experience with thoughtful service.
• Strong problem‑solving skills, anticipating challenges and finding proactive solutions.
• Meticulous attention to detail, ensuring accuracy in flight operations and client preferences.
• Exceptional communication and coordination abilities, creating seamless experiences for clients and crew.
• Expert proficiency in Microsoft Office Suite, with the ability to quickly adapt to new systems.
• Ability to manage multiple priorities while balancing safety, service excellence, and operational needs.
• Familiarity with business aviation, airport operations, and time zone differences is an asset.

Hours of Work

• Rotational shifts in a schedule, including mornings, afternoons, nights, weekend and holidays.

Work Location

• Cambridge, ON (on-site)

What we Offer

• Competitive salary($24-27/hour)
• Health and Wellness Spending Account
• RRSP Matching Program
• Paid time off and holiday leave
• Opportunities for professional growth and career development
• Collaborative team environment

How to Apply

• Send cover letter and resume to [e-mail] by December 1 at 5 p.m.

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries: Airlines and Aviation