Print & Service Associate — Customer Experience Pro

Staples Canada; Greater Sudbury; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples Canada is seeking an energetic retail associate in Greater Sudbury to deliver outstanding customer service and assist customers with printing and related services. You will learn Staples products, utilize the selling model to make informed recommendations, operate the POS system, and help maintain print and service areas to meet store goals.

You will also support stock replenishment, merchandising standards, and safety policies, while collaborating with team members to ensure a smooth

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and identify opportunities to enhance engagement.
• Support print and customer service areas using our selling model and learn products to offer informed recommendations.
• Collaborate with store leaders to meet sales and margin goals.
• Perform in-store print production.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
• Handle POS transactions, including shipping and marketing tools to convert customers.

Skills

Retail experience

Customer service

Team collaboration

Job description

Staples Canada is seeking an energetic retail associate in Greater Sudbury to deliver outstanding customer service and assist customers with printing and related services. You will learn Staples products, utilize the selling model to make informed recommendations, operate the POS system, and help maintain print and service areas to meet store goals.

You will also support stock replenishment, merchandising standards, and safety policies, while collaborating with team members to ensure a smooth