Presales Channel Security Expert

Fortinet, Inc.; Vancouver; On-site; USD 165,000 - 225,000; Full time

Job summary

An established industry player is seeking a PreSales Channel Security Expert to join its Vancouver team. This role involves collaborating with channel sales teams across Western Canada, focusing on Security Operations and building strong partner relationships. Candidates should have a solid background in Security Operations technologies and a proven track record in pre-sales support. The position offers an exciting opportunity to contribute to innovative solutions that protect clients from evolving threats. Join a company that values diversity and provides a comprehensive benefits package, including competitive pay and support for your health and financial well-being.

Benefits

100% company paid medical, dental, and vision coverage

Health Spending Account

Personal Spending Account

Employee & Family Assistance Plan

Critical illness insurance

Disability insurance

Life insurance

Group Registered Retirement Savings Plan (RRSP)

Competitive Paid Time Off

Flexible leave policies

Qualifications

• 3-8 years in technical/pre-sales support as a pre-sales engineer or security expert.
• Strong communication and presentation skills are essential.
• Experience with encryption and authentication technologies required.

Responsibilities

• Develop joint strategy with Channel Account Manager and partners.
• Manage multiple deals while ensuring a positive customer experience.
• Drive technical webinars and assist in partner training events.

Skills

Security Operations (Sec Ops)

SIEM

SOAR

EDR

XDR

NDR

Threat Hunting

Public Speaking

Problem-solving

Technical Troubleshooting

Education

Degree or diploma

Fortinet NSE or FC certifications

Other vendor certifications

Tools

Salesforce

Visio

Job description

We are looking for a PreSales Channel Security Expert (SE) in Vancouver to work closely with a channel sales team across Western Canada. The SE’s main mission will be to support the channel organization in all technical matters regarding pre-sales, sales and partner calls, partner technical enablement and strategy.

The ideal candidate should be strong in Sec Ops (Security Operations) such as SIEM, SOAR, EDR, XDR, NDR, UEBA, Threat Hunting). This expertise will help complement the team who is currently based out of Calgary and has a strong Network Security background. Cloud, SASE, Application Security, OT and Network Security experience would also be an asset, but Sec Ops is a must. Additionally, previous Reseller, MSSP and/or Vendor experience would be an asset.

Key Responsibilities:

• Develop and execute on joint strategy with your direct Channel Account Manager and team which is tied to your partners and Fortinet Goals.
• Collectively work with Fortinet’s teams (account sales/ technical, marketing, specialization overlays) + your partners teams (sales/ technical/ professional services, managed services, etc) to develop “go to market” offerings to address Fortinet and our partners goals.
• Focus on growing sales in Sec Ops (SIEM, SOAR, EDR, MDR, XDR, NDR and more)
• Develop and launch managed service offerings with our partners to help address the dynamic market needs.
• Be the primary technical point of contact for your partners(s) in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.
• Have a strong ability to position Fortinet solutions to the partner, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans, or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer/partner experience is maintained.
• Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).
• Provide weekly updates to Management.
• Help drive technical webinars and hands-on demos.
• Assist in training at Partner focussed Training events where the target audience is technical and includes System Engineers, Solutions Architects and Professional Services.
• Ability to be on the road at our partner site or after work at events as required.
• Work with multiple business units within your partner from Cloud to Security, Presales to Managed Services and prioritized efforts based on joint goals.

We Are Looking For:

• 3 – 8 years’ experience in technical/pre-sales support as a pre-sales engineer, solutions architect or security expert.
• Ability to think outside of the box and self-motivate to drive sales.
• Currently or previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Demonstrated problem-solving skills and how this has impacted key wins within your current organization.
• Ability to build and maintain channel partner relationships, including effective technical communication to a range of both external and internal stakeholders.
• Public Speaking experience.
• Strong presentation skills.
• Strong communication and writing skills. Previous experience on responding to RFPs is beneficial.
• Experience explaining technology topologies via whiteboarding, Visio and other methods.
• Strong understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES.
• Experience with encryption and authentication technologies required.
• Strong technical troubleshooting skills desired.
• Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc), SDN, NFV, Virtualization, Centralized Management, SIEM, EDR, MDR, XDR, NDR, and Data Center redundancy are considered assets.
• Previous Vendor or Reseller experience is an asset.

Optional but not required:

• Experience in building managed service offerings.

Education:

• Degree, diploma or equivalent.
• Fortinet NSE or FC certifications are an asset.
• Other vendor certifications are an asset.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.

On-target earnings (OTE) for this full-time position is expected to be between $165,000 - $225,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.