Presales Security Expert, Mid-Market

Fortinet; Vancouver; On-site; USD 165,000 - 225,000; Full time

Job summary

An established industry player in cybersecurity is seeking a dynamic Presales Security Expert to join their team. This role involves qualifying sales leads, providing technical support during sales calls, and assisting in post-sales training. The ideal candidate will have a strong background in network security, technical troubleshooting, and effective communication skills. Join a forward-thinking company that offers a comprehensive benefits package, competitive salary, and opportunities for professional growth. If you're passionate about cybersecurity and want to make a meaningful impact, this is the perfect opportunity for you.

Benefits

100% Company Paid Medical, Dental, and Vision Coverage

Health Spending Account

Personal Spending Account

Employee & Family Assistance Plan

Critical Illness Insurance

Disability Insurance

Life Insurance

Group Registered Retirement Savings Plan (RRSP)

Competitive Paid Time Off

Flexible Leave Policies

Qualifications

• 3-8 years in technical/pre-sales support as a security expert.
• Strong understanding of networking and security technologies.
• Experience with encryption and authentication technologies.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Be the main technical resource on sales calls.
• Provide presales support and training to Channel partners.

Skills

Technical Pre-sales Support

Network Security

LAN/WAN Administration

Technical Troubleshooting

Presentation Skills

Communication Skills

Encryption Technologies

Routing and Switching

VPN Technologies

Cloud Technologies (AWS, Azure)

Education

Bachelor’s Degree

Tools

Visio

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Presales Security Expert Mid-Market to be a part of enabling the success of our rapidly growing business.

As a Presales Security Expert Mid-Market, you will:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Experience with virtualization, NFV and emerging SDN technologies.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customers' technical issues.
• Provide assistance to identified customers with post-sales training.
• Regularly interface, provide presales support and assist in training Fortinet Channel partners in your region.
• Presenting at events, seminars, customer and partner meetings.
• Flexible to travel. Travel will primarily be within the SE's designated region, but may also include occasional travel to other regions.

We Are Looking For:

• 3 – 8 years’ experience in technical/pre-sales support as a pre-sales or security expert.
• 5 - 7 years’ experience in LAN/WAN/Internet services administration.
• Ability to design network and security solutions, effectively utilize Visio, ability to create BOMs (Bill of Materials).
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, SDN.
• Strong understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES.
• Experience with encryption and authentication technologies required.
• Strong technical troubleshooting skills desired.
• Strong presentation skills.
• Strong communication and writing skills. Previous experience on responding to RFPs is beneficial.
• Whiteboard skills are beneficial.
• Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc), SDN, NFV, Virtualization, Centralized Management, SIEM, and Data Center redundancy are considered assets.
• Previous Vendor or Reseller experience is an asset.

Education:

• Bachelor’s Degree or equivalent experience.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.

On-target earnings (OTE) for this full-time position is expected to be between $165,000 - $225,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.