Premium Medical Office Assistant: Front Desk & Clinic Ops

Stem Health; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Stem Health in Toronto, a physician-led, membership-based clinic at First Canadian Place, seeks a Medical Office Assistant to be the first voice and face of the practice. You will manage scheduling, billing, and patient communications to ensure a premium, seamless care experience.

Ideal candidates have a Medical Office Administration diploma and experience with EMR scheduling and OHIP billing, with strong interpersonal skills and a genuine commitment to patient-centered care.

Qualifications

• Diploma in Medical Office Administration or related program required.
• Active RPN registration with CNO preferred.
• 1–2 years in a medical clinic or healthcare setting (family medicine preferred).
• Proficiency with EMR scheduling and OHIP billing; Telus CHR is used.

Responsibilities

• Greet and assist members at front desk, manage inquiries, and handle scheduling and communications.
• Maintain EMR records and ensure accurate patient data and billing.
• Coordinate pre- and post-visit communications, referrals, and recalls.
• Support clinicians with administrative tasks and prepare examination rooms.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

Diploma in Medical Office Administration

RPN registration (preferred)

Tools

Telus CHR EMR

OHIP billing system

Job description

Stem Health in Toronto, a physician-led, membership-based clinic at First Canadian Place, seeks a Medical Office Assistant to be the first voice and face of the practice. You will manage scheduling, billing, and patient communications to ensure a premium, seamless care experience.

Ideal candidates have a Medical Office Administration diploma and experience with EMR scheduling and OHIP billing, with strong interpersonal skills and a genuine commitment to patient-centered care.