Pre-Certification Education Coordinator (Contract)

Hibob Inc.; Canada; Hybrid; CAD 53,000 - 66,000; Part time

Benefits offered by this job

Hybrid work model with on-site and off

One-time home office bonus

Job summary

CPA Ontario is seeking an Education Coordinator on a 6-month contract to support the CPA Pre-Certification program. You will resolve complex inquiries, coordinate enrolment and exam processes, and ensure accurate, timely service across teams.

Working collaboratively, you will contribute to process improvements, maintain data integrity, and support student success with a strong emphasis on policy adherence and professional communication.

Qualifications

• Post-secondary degree or diploma, plus 2+ years administrative or program support experience in a regulated environment.
• Strong problem-solving skills with the ability to analyze complex situations.
• Exceptional attention to detail and data integrity across systems.
• Proficiency with Microsoft Office; experience with Salesforce or similar DBMS.
• Excellent communication and interpersonal skills for professional engagement.

Responsibilities

• Respond to complex student inquiries and escalations with timely resolutions.
• Test enrolment functionality and key processes, document outcomes and propose solutions.
• Review and refine student communications, portal content, and policies for clarity and accuracy.
• Strengthen data integrity by performing edit checks and correcting discrepancies.
• Analyze recurring issues to identify improvements and contribute to process enhancements.

Skills

Problem solving

Attention to detail

Communication

Data analysis

Education

Post-secondary degree or diploma

Tools

Microsoft Office

Salesforce

Job description

CPA Ontario is seeking an Education Coordinator on a 6-month contract to support the CPA Pre-Certification program. You will resolve complex inquiries, coordinate enrolment and exam processes, and ensure accurate, timely service across teams.

Working collaboratively, you will contribute to process improvements, maintain data integrity, and support student success with a strong emphasis on policy adherence and professional communication.