Pre-Board Screening Officer

Garda World; Sault Ste. Marie; On-site; CAD 25,000 - 29,000; Part time

Benefits offered by this job

Health benefits

Flight benefits

Career growth

Job summary

Garda World in Canada is hiring part-time casual Customer Service agents at the Sault Ste Marie Airport (YAM). Join a team providing exemplary service to passengers for various airline partners and enjoy flight benefits and health benefits.

Responsibilities include helping passengers check-in, supporting self-serve kiosks, prepping aircraft for on-time departures, boarding and deplaning, and enforcing airline policies.

Qualifications

• Minimum of two years in a customer-facing role.
• Proven punctuality and reliability, time-sensitive airline service.
• Ability to multi-task in a fast-paced environment.
• Strong communication and computer/software proficiency.

Responsibilities

• Check-in passengers and assist with self-serve kiosks.
• Prepare aircraft for on-time departures.
• Escort deplaning and boarding of passengers.
• Greet arriving passengers and enforce airline policies.
• Maintain safety and customer service standards on site.

Skills

Customer service

Punctuality

Reliability

Communication

Computer skills

Education

Travel and Tourism Diploma

Marketing Diploma

Business Diploma

Job description

Permanent

Are you ready to take off and start a new and exciting career in the aviation industry?

If so, we want to chat with you!

Our operation in Sault Ste Marie keeps growing and provides our team members with an amazing opportunity to work with some of our different airline partners!

In Sault Ste Marie, you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. So, would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates?

Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you?

Are you someone who is known for reliability and flexibility? Come join us! Executive Aviation is excited to be hiring part time, casual Customer Service agents at the Sault Ste Marie Airport (YAM) who love working in the tourism industry. What do we offer?

Executive Aviation is proud to have very progressive wage ranges with lots of earning potential.

The range of salary for this position is $18.40-$20.95/hour.

We offer comprehensive Health benefits for all part- and full-time team members.

• We also have fantastic flight benefits with the airlines that we support.
• We want to see you grow and reach your goals!

The sky's the limit with Executive Aviation.

Responsibilities

• Helping passengers check-in
• Supporting self-serve kiosks
• Preparing aircraft for on-time departures
• Facilitating deplaning and boarding of passengers
• Greeting passengers who are arriving from flights
• Following airline specific check-in policies and procedures
• Positively work airline crew
• A physical ability to consistently lift up to 70lbs/32kgs
• Light grooming duties
• Kindly enforce airline and airport policies and procedures to passengers
• And more!

Qualifications

• You are a true customer service champion with a minimum of two years’ in a customer-facing role
• You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
• You love to multi-task and are comfortable in a fast-paced where time pressures are a way of life
• You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software

Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma Previous airport experience would be considered an asset Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays An ability to meet all conditions of employment: Restricted Area pass issued by Transport Canada A criminal background check Hold a valid driver’s license